City Volkswagen of Evanston

Owen was fantastic to work with! He made the entire sales process easy, smooth, and stress-free. He was professional, kind and attentive, and made sure I felt comfortable and well ta He made the entire sales process easy, smooth, and stress-free. He was professional, kind and attentive, and made sure I felt comfortable and well taken care of throughout the purchase. I truly appreciated his help and would absolutely recommend working with him! More

I have been a customer of this VW Dealership in Evanston since 2020 and they have always treated me very well. Recently, I had a very positive experience again when I decided to re-lease my Tiguan and upgra since 2020 and they have always treated me very well. Recently, I had a very positive experience again when I decided to re-lease my Tiguan and upgrade to the new 2026 model. The entire process was smooth, easy, and handled very professionally. I especially appreciated the excellent customer service and support from my sales agent Narcis Agic throughout the process. I leased the vehicle end of July 2026 and waited a few weeks before sharing my review so I could properly experience the new Tiguan as well. Overall, I’m extremely pleased with both the service and the vehicle. The 2026 Tiguan offers significant technological and mechanical improvements over the previous model. I’ll also continue bringing my Tiguan to Evanston Volkswagen for periodic inspections and maintenance, where I’ve received excellent service with my previous vehicles over the years. - Murat More

Gilbert Ansah was very informative friendly and helpful. The process was very quick and professional. The process was very quick and professional. More

Owen was fantastic. Best buying experience I’ve ever had at a dealership. We will be back. Best buying experience I’ve ever had at a dealership. We will be back. More

Josiah was so helpful! He answered all my questions, helped me set up my car, and made the process so much easier. Thank you! He answered all my questions, helped me set up my car, and made the process so much easier. Thank you! More

I've been purchasing cars at this location for over 20 years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable a years. I've bought most of my vehicles from Narcis. Although the dealership has changed ownership over the years, Narcis has been a most dependable and sincerely helpful salesperson. He's more like a highly knowledgeable, good friend/advocate you can count on weighing options toward a new vehicle. I'll certainly return. More

Working with Randy was an excellent experience. He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . He is courteous, friendly, knowledgeable and, really worked with us, to close the deal. He responds quickly to messages. I would recommend him . More

I've been using this dealership now for over 20 years. Reliable, honest, sincere service from all that I've ever interacted with. Reliable, honest, sincere service from all that I've ever interacted with. More

Found a very nice Certified car here. Mario helped me and my family with all the numbers. Car has been great and enjoyable Mario helped me and my family with all the numbers. Car has been great and enjoyable More

Ziggy helped out with the numbers and Mario did a phenomenal job going over the car and making sure that I understand all the features phenomenal job going over the car and making sure that I understand all the features More