City Volkswagen of Evanston

Everyone we interacted with at VW Evanston was very knowledgeable and helpful. Gilbert walked us through the car buying process from beginning to end and was great to work with. He was able to identify knowledgeable and helpful. Gilbert walked us through the car buying process from beginning to end and was great to work with. He was able to identify the exact car we wanted and even get it brought over from Indiana in the same day. Would recommend to anyone looking for a VW to come to this location. More

Maggie was great! Definitely not your typical car buying experience. She was knowledgeable and answered all of my questions. I felt very comfortable with my decision t Definitely not your typical car buying experience. She was knowledgeable and answered all of my questions. I felt very comfortable with my decision to purchase a Taos. Best salesperson ever!!! More

Had such a fantastic car buying experience with Maggie! She is hilarious and made the experience actually enjoyable. Would purchase from again. She is hilarious and made the experience actually enjoyable. Would purchase from again. More

We had an awesome experience trading in our older VW Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist Jetta and purchasing a new VW Tiguan, thanks to the incredibly helpful team we worked with - namely Ian (our sales person), Boris (the KBB specialist), and Alex (the finance pro). We started off our car buying process at a different VW dealership and had a pretty negative experience, leading us to visit the Evanston location. We were so pleasantly surprised by the whole process, from start to finish. We appreciated the transparency into everything, from the appraisal process all the way through to signing our final document. Ian was incredibly knowledgeable and just easy to talk to. Buying a car can be somewhat tedious and time consuming but we genuinely enjoyed getting to know Ian over the course of a couple of hours. He took the time to answer our questions, understand our needs, and meet us where we wanted to be financially. We can’t say enough good things about VW of Evanston and the whole team! We definitely recommend purchasing your next car from here and we are looking forward to visiting for all of our future service appointments. More

This has been my first and only experience with City VW of Evanston, but they’ve given me no reason not to continue doing business with them. I didn’t realize how excellent the experience was until I trie of Evanston, but they’ve given me no reason not to continue doing business with them. I didn’t realize how excellent the experience was until I tried to go buy a second car (exact same model) a few days later at a different dealer and received the usual sneaky sales treatment. Having just completed an identical transaction days earlier, I was supremely confident in the value of the car and found the other dealer trying to mark it up almost 30% from what Ricky got me at City VW. I walked from that sale. Thanks Ricky! More

Ricky made the experience seamless and was very personable. He was also very knowledgeable and was able to answer any and all questions regarding our new car. personable. He was also very knowledgeable and was able to answer any and all questions regarding our new car. More

Great experience trading in my car and buying a CPO GTI from City VW of Evanston. Kellon was incredibly knowledgeable about the GTI and really made sure I chose the right car. I am incredibly happy with from City VW of Evanston. Kellon was incredibly knowledgeable about the GTI and really made sure I chose the right car. I am incredibly happy with my purchase and would go back to City VW of Evanston the next time I buy a VW. I did have a sensor issue the day I bought the car and the issue was resolved quickly. Bill was responsive and made the process painless. More

Ricky was extremely professional and thoughtful of his clients. I’m pregnant and he offered me his granola bar so I wouldn’t be hungry. This amazing treatment is not something you encounter with very ofte clients. I’m pregnant and he offered me his granola bar so I wouldn’t be hungry. This amazing treatment is not something you encounter with very often. He helped us with the best option for our family and was very honest throughout the process. I would definitely recommend Ricky to anyone who is looking to buy a new car. We are super happy with the process and with our brand new Tiguan 🤍 More

Ricky is an outstanding salesperson. We bought a car recently, and the process was professional and smooth. He cares deeply for his customers, which makes the experience even better and We bought a car recently, and the process was professional and smooth. He cares deeply for his customers, which makes the experience even better and makes you feel comfortable. We can only say great things about Ricky and our experience buying a car from him. More

Great people very helpful and will get you finance. Great customer service 👍👍 Mario Grabavac was amazing he went above and beyond to help me with my purchase. Great customer service 👍👍 Mario Grabavac was amazing he went above and beyond to help me with my purchase. More