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City World Hyundai

Bronx, NY

4.8
1,202 Reviews
City World Hyundai is conveniently located at 3350 Boston Rd, Bronx, New York, just a short drive for customers looking for a Hyundai dealer near New Rochelle, Yonkers, White Plains, Westchester County or Upper Manhattan and we're just as close to New Jersey! If you live in Bronville Mt. Kisko, Pelham Bay, City Island, Larchmont, Stamford, Greenwich or the greater New York City area, City World Hyundai is the place for you with used car models, too. In addition, Hyundai Financing Options, Hyundai Service and genuine OEM parts are available. With a reputation that is second to none for providing outstanding customer service, City World Hyundai is the exclusive Hyundai dealer in the Bronx, which means that our customers approve of the way we do business. Our customers come from all around, including from New Jersey and Connecticut and we would love to serve you!
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3350 Boston Rd

Bronx, NY

10469

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Showing 1,202 reviews

February 15, 2024

Any time you have to get work done on your car you should always expect to wait at least a few hours. So for me the time isn’t what time considering. What I’m looking at when I have to wait a while is how w More

by Chris Collazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tech: KELVIN DARKWA
Feb 16, 2024 -

City World Hyundai responded

Chris, it was truly a pleasure assisting you with your vehicle service! Your feedback means the world to us, and we're grateful for your openness. Thank you for taking the time to share your experience!

February 15, 2024

Big thank you to Diana. Extremely helpful and patient with the purchase. Met every requirement I asked for with no issues. And a thank you to Peter for getting me out in a t More

by Youngcruz2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Back
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenner Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

City World Hyundai responded

Youngcruz2009, Diana is an outstanding salesperson! Her dedication to her customers knows no bounds. Thank you for mentioning her hard work. Enjoy your vehicle, and feel free to refer us to your friends and family! Remember, It's Better To Buy in the Bronx!

February 06, 2024

Diana was the most amazing rep! Superb service and helped us every step of the way! We need more people like her! More

by Jamesennis92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

City World Hyundai responded

Diana is an outstanding salesperson! Her dedication to her customers knows no bounds. Thank you for mentioning her hard work. Enjoy your vehicle, and don't hesitate to refer us to your friends and family! It's Better to Buy in the Bronx!

January 30, 2024

Never responded to my inquiry about the vehicle I was interested in. Glad it didn't work out if that's their idea of customer service. More

by G20T0P0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diana Almonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

City World Hyundai responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Hyundai. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at ymorales@cityworldauto.com should you wish to discuss this. Thank you, Yadel Morales, General Sales Manager

December 23, 2023

I can’t express how grateful and blessed I am to have met Ms Diana. I am visiting for the Holidays and my car broke down. Ms Diana and Mykael worked tirelessly for six hours to get me into a car so I can Tra More

by Jazz69pr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykael Manon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

City World Hyundai responded

Our team works hard to bring our service to a high level, and we appreciate the feedback, so we know we're doing it right. Thank you so much Jazz69pr.

December 20, 2023

I’m disabled (handicap plates), I took 7:45am appt, arrived @ 7:30am to 5 cars in front of me that were taken care of before me. I had to stand outside in the cold while I waited since the waiting are More

by marilynmendezgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 22, 2023 -

City World Hyundai responded

Marilynmendezgonzalez, we sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Hyundai. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at ymorales@cityworldauto.com should you wish to discuss this. Thank you, Yadel Morales, General Sales Manager.

December 17, 2023

City World Hyundai sales team and finance manager were very good and helpful during my 2021 Rev4 buying process on 12/15/2023 . The deal and process information is so simple and very clear information wit More

by sandeep varshney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykael Manon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hakeem , Carmelo Trippa
Dec 17, 2023 -

sandeep varshney responded

sandeep varshney City World Hyundai sales team and finance manager were very good and helpful during my 2021 Rev4 buying process on 12/15/2023 . The deal and process information is so simple and very clear information with no hidden information. I am very happy and satisfied during car buying process. I am giving special thanks for sales team member "Hakeem" who has provided good understanding and full support during entire process with clear communication. I am very satisfied with dealership . HAPPY HOLIDAYS!!!

December 17, 2023

Diana was exceptional. She put me and my son in 2 new cars today by listening to our needs and providing us with several options. Normally the buying process is an anxious More

by Pigkaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Emilio Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge?
Dec 17, 2023 -

Pigkaso responded

Thank you for today!! Great job by Diana and the entire City World Hyundai team.

December 13, 2023

Great customer service. Dian made sure to explain everything thoroughly from start to finish. My new found bestie 😊 More

by Rissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kona Hyundai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

City World Hyundai responded

Our team works hard to bring our service to a high level, and we appreciate the feedback, so we know we're doing it right. Thank you so much Rissa.

December 12, 2023

EDDIE WAS A MAN OF HIS WORD. DID NOT HAVE TO HAGGLE.PICKUP OF VEHICLE WAS SMOOTH. More

by eisaac613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erizardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

City World Hyundai responded

You just rocked our world! Wow, thank you for this ⭐️⭐️⭐️⭐️⭐️ FIVE-STAR review, Eisaac613, share this experience with your friends and family and let them know It's Better to Buy in the Bronx!