
Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience buying a car I absolutely loved working with Crystal! I was nervous about car shopping by myself because I don’t know much about cars. Crystal made this experience I absolutely loved working with Crystal! I was nervous about car shopping by myself because I don’t know much about cars. Crystal made this experience better than I could have imagined. She was honest about the cars and gained my trust immediately. She listened to my needs and showed me cars that were appropriate for me. She also went out of her way to be helpful with every step of the process. The best part is that she’s funny, smart and genuine, and it’s so enjoyable to be in her company! I feel lucky to have had her on my side during this experience. More
Easy transaction They were easy to deal with through my auto broker agent. Prompt to find the trim level and color I wanted. Easy paperwork to conclude the deal and tr They were easy to deal with through my auto broker agent. Prompt to find the trim level and color I wanted. Easy paperwork to conclude the deal and transfer registration and insurance. More
Quick, fair deal. I was in immediate need of a new Subaru Crosstrek. I knew exactly what I wanted, and contacted Several local dealerships. Bill O’Mally at CItySide con I was in immediate need of a new Subaru Crosstrek. I knew exactly what I wanted, and contacted Several local dealerships. Bill O’Mally at CItySide contacted me, and I was able to very quickly negotiate the best deal in the Boston area! No nonsense, no hassle, quick deal. It is so refreshing to drive away from a dealership feeling like I made a fair, transparent deal for a superior vehicle! Finance Specialist Michael Nelson answered all of my questions, and had me in and out of his office in 2 minutes flat! Product Specialist Crystal Campbell ensured a smooth delivery of my vehicle, in under an hour, as promised. A++, customer service all around. Many thanks to this amazingly accommodating team! More
My second Outback with Flavio! I loved my 2013 Outback a lot but the newly redesigned 2020 Outback really attracted me that I decided to trade-in my old one to get the new one. I am I loved my 2013 Outback a lot but the newly redesigned 2020 Outback really attracted me that I decided to trade-in my old one to get the new one. I am so happy with the decision I made because the new Outback is so much fun to drive and packed with many advanced features! Because we had a great experience with Flavio last time so it's no brainer for us to go back to him this time! He is a very knowledgeable produce specialist with great kindness and patient. When I told him the specific model we wanted to test drive with, he then found it, introduced us the features of the car, let my wife and I got in the car, close the door for us and then just let me drive the car without him! He said just drive, enjoy the car and come back when you done! He is not pushy and won't give us any pressure to buy the car. We really enjoyed our "just-the-two-of-us" test drive because we felt we were free to drive around and openly talk about the pros and cons of the car. When we drove back to the dealer he politely greeted us and helped us and got us a good deal for the car. The overall experience was just great. Highly recommend Flavio to you! More
Wonderful experience I was in need of a larger vehicle with AWD and thought a Subaru would be a great fit. I chose Cityside Subaru because I have only heard positive revie I was in need of a larger vehicle with AWD and thought a Subaru would be a great fit. I chose Cityside Subaru because I have only heard positive reviews. The reviews were right on. Cityside Subaru made this an easy process with no pressure to commit. We worked with Flavio Fonseca and I couldn't recommend him more. He was kind, patient, and explained things clearly. We never felt pressured rather encouraged to make decisions that were best for our family. I would highly recommend asking for him if you need assistance purchasing a vehicle at Cityside you won't be disappointed. I highly recommend Cityside Subaru and Flavio and have been spreading the word to my friends and family. More
Excellent communication about options and car functions Brian O'Malley was helpful in initial explorations on the internet. Junior Williams did a terrific job explaining options, finding a good test drive r Brian O'Malley was helpful in initial explorations on the internet. Junior Williams did a terrific job explaining options, finding a good test drive route, and patiently answering questions about every aspect of car buying from car features to pricing and trade-in values. I also greatly appreciate his willingness to meet again to explain more advanced features of the car. More

Best car buying experience ever I fell in love with the all new 2020 Outback Onyx edition when I first saw photos of it (awesome looks and it's a turbo) so I preordered one in mid Au I fell in love with the all new 2020 Outback Onyx edition when I first saw photos of it (awesome looks and it's a turbo) so I preordered one in mid August. A friend is a Subaru Ambassador and he introduced me to Dan Rosengarten to do the pre-order. Dan was great to work with, In less than 30 minutes on the phone I had the Outback pre-ordered - and the waiting began. At the time I preordered, not all of the options had part numbers so the plan was to wait until the VINB was assigned and the vehicle in route to the port to make the final option selections. The way it is supposed to work is options are put on at the port. But when my car arrived, the port wasn't aware that I had options to install and forwarded the Outback to Cityside Subaru. It was at this point that Dan introduced me to Crystal to work through this glitch. Crystal kicked into high gear to resolve this as quickly as possible. Rather than return the vehicle to the port, Cityside installed the options (except the under engine aluminum pan - it is taking a few extra days to come it) with no additional charge to me. They install the engine pan once it arrives. I REALLY appreciate the extra effort Crystal and the team at Cityside put it for me. I picked up the Outback yesterday with snow expected here in Boston. Crystal was ready to go. After a short painless session with Michael Nelson to wrap up the paper work and make the payment (who was also professional and efficient - something I really appreciate with my busy schedule) Crystal took me though the new features. This is not my first Outback so some things were familiar but many were not. One little detail I just have to point out - before going out to introduce me to the Outback, Crystal gave me the manuals and some of those pesky velcro fasteners to fasten E-ZPass to the windshield. I *really* appreciate attention to detail like that. I've purchased my share of Subarus and other marques over the years but the experience at Cityside Subaru and Crystal were #1. More
Excellent Service from beginning to the end ! From the moment I walked in I was greeted and treated with Friendliness and Professionalism. No pressure to purchase extras, just a Great experience ! From the moment I walked in I was greeted and treated with Friendliness and Professionalism. No pressure to purchase extras, just a Great experience !! I would highly recommend Cityside Subaru and Their Staff for a Great Car buying experience ! More
Professional and Courteous! Mike D'Francisco, Mark Lidano and Tom D'Alessandro were straightforward and thorough...the most professional, positive experience in a dealership I've Mike D'Francisco, Mark Lidano and Tom D'Alessandro were straightforward and thorough...the most professional, positive experience in a dealership I've ever had. More
Pleasantly surprised From start to finish, my interaction with Cityside Subaru was civilized, courteous, and gracious. At no point was there a “hard sell” or the typical d From start to finish, my interaction with Cityside Subaru was civilized, courteous, and gracious. At no point was there a “hard sell” or the typical dealership gamesmanship that can make buying a car into a polite form of covert warfare. I was pleasantly surprised, and I recommend them. More