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Cityside Subaru
Belmont, MA
3,866 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none.
We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,866 reviews
January 16, 2026
We are super happy with the Cityside team from the jump. Looking for a new car after years out of the market, and the team was very helpful and downright not pushy throughout the process. Very friendly and Looking for a new car after years out of the market, and the team was very helpful and downright not pushy throughout the process. Very friendly and attentive! More
by GAMAL
Verified Customer
January 16, 2026
Mike D. was honest efficient, professional and I plan to buy my next car from him! was honest efficient, professional and I plan to buy my next car from him! More
by julie c.
Employees Worked With
January 15, 2026
First, the dealership is very clean and welcoming, with snacks and drinks available for long waits. I was also impressed that many of the employees have been here for some time and that there is a camarade snacks and drinks available for long waits. I was also impressed that many of the employees have been here for some time and that there is a camaraderie among those who work here. Everyone I encountered was friendly, knowledgeable, and helpful. Both Jean and Nathan seemed to do everything they could to be supportive in helping us make a big decision. I was not happy at the very end when I found out that there was a there was an additional cost for routine maintenance, which was covered when we got our Honda. We chose the Subaru for some of the great safety features. At the time of putting in our order for the 2026 Crosstrek we really wanted all-wheel-drive and hybrid. I did not realize that there would be a big block on the windshield that decreases visibility. There are some great features in this car, but I did not get to test drive ahead of time because it is the first year for the AWD Hybrid and I had already made the decision to get it. So, some negative features of the car might have deterred me, but I went ahead anyway. One other thing that impressed me at Cityside was the tutorial with Demiri to go over some of the car features, which was really helpful. That being said, I think Subaru could streamline access to some features and also, include a few things I really miss from my Honda Accord. I wish designers consulted with ordinary consumers to get feedback on most essential features and those that seem kind of silly. More
by nellenberg09@gmail.com
January 15, 2026
First-rate customer service in all departments. Subarus are so sturdy, the engine and transmission last forever when properly maintained. I've been going there since 2004 for regular service and au Subarus are so sturdy, the engine and transmission last forever when properly maintained. I've been going there since 2004 for regular service and authentic parts, even though it's a 45-min. drive. Newly expanded building, courteous staff. More
by Jacqueline
January 15, 2026
We had a fantastic experience leasing a crosstrek from Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport to/from the dealership, and all the way through the sales process. They were understanding, patient, and helped us feel confident in our decision. Highly recommend! More
by reneemenart
January 15, 2026
I had a great experience buying a car from Cityside Subaru. The business transaction felt honest. I felt I was provided all the information I needed to make an informed decision. Subaru. The business transaction felt honest. I felt I was provided all the information I needed to make an informed decision. More
by HARVEY15
January 15, 2026
Quick and easy sales process, reasonable price, clean and orderly showroom, responsive and prompt service department. orderly showroom, responsive and prompt service department. More
by dmv
January 15, 2026
This is my third Subaru. I always lease. I’ve been working with Planet Subaru down on the South Shore and they are wonderful but now that I live in Cambridge, it’s so much mo I always lease. I’ve been working with Planet Subaru down on the South Shore and they are wonderful but now that I live in Cambridge, it’s so much more convenient to be up here with Cityside. Mark Lidano made everything happen within 24 hours. It was a fantastic experience and I would recommend Cityside to friends and family in a heartbeat. Love the new showroom too. More
by PAULAJARAUSCH
January 14, 2026
I've had Subarus for most of my adult life. The expertise -- and listening skills -- of the salespeople at Cityside are the best. In addition, when I buy a Subaru, I know from experience that The expertise -- and listening skills -- of the salespeople at Cityside are the best. In addition, when I buy a Subaru, I know from experience that the service department will treat me right. More
by MAG
January 14, 2026
I have purchased at least 20 cars in my life and this salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. More
by bhandloff
