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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,538 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,538 reviews

March 29, 2024

Coastal Kia staff were great to work with and gave us a good price on our new Telluride and our trade-in. Super friendly and very helpful with no pressure on sales. More

by James McCarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lebron
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Mar 29, 2024 -

Coastal Kia responded

Congratulations Mr. McCarron! We sincerely appreciate the five star review and compliments for our sales team. It was thoughtful of you to go online and rate your recent Kia Telluride purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us. Thanks again.

March 29, 2024

My vehicle was serviced within the time given at my appointment time. The wait went more quickly due to all the convenience that were available. All of my vehicle needs were accomplished. More

by via4simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our Service Consultant Bob Tomlin. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia for your automotive service needs.

March 29, 2024

It was very clean and well organized everyone was friendly Josh Labron was my salesman very knowledgeable and a great personality More

by spankey0
Recommend Dealer
Yes
Employees Worked With
Josh Labron sales person and Isaiah Torres finance person
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Mar 29, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for Josh and Labron. We love the feedback including, "it was very clean and well organized." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! We are here if you need us.

March 29, 2024

Friendly staff, helped me right away, service was under an hour, check out ran smooth. More

by MEG.MORGAN0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Apr 01, 2024 -

Coastal Kia responded

We appreciate the five star review and high marks for our Product Specialist Jason Dodd. It was kind of you to go online and rate your recent experience. Please call us if you need anything.

March 29, 2024

Would definitely return there for service and parts if I lived in the area, but I was just visiting. More

by BRADLEYGOETTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Coastal Kia responded

Thank you for your review. We are thrilled to hear we were able to address your needs while you were in the area. We are here if you need us. Thanks again!

March 29, 2024

My my car is just awesome, love the handling. Can't wait to put it on the road for the real testing. I would like too thank you all for the kind work in helping me in this new journey. Once agai More

by pbeattyph24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Apr 01, 2024 -

Coastal Kia responded

Paulette, thank you so much! Your kind comments and high marks are greatly appreciated. Congratulations! It was thoughtful of you to go online and rate our Product Specialists Kelvin Swinson and Cody Hamilton with five stars. Enjoy! We are here if you need us.

March 28, 2024

Beyond impressed with the quality, efficiency, and atmosphere of this service location. Service was prompt and communication was stellar. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Coastal Kia responded

Wonderful news Lauren! Thank you for the five star service review and compliments for our facility and team. It was thoughtful of you to go online and rate your recent service experience. We are here if you need us. Thanks again!

March 28, 2024

Listened to what I wanted in my vehicle and met all the wants I had in my new one. Staff is courteous and friendly. More

by DMC75COURTNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Gross
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Mar 29, 2024 -

Coastal Kia responded

We are thrilled to hear our team met and exceeded your expectations. Thank you for the five star review and compliments for our team. We love the feedback including, "staff is courteous and friendly." Congratulations and enjoy!

March 28, 2024

I got the car that I wanted at the price that I wanted in a decent time frame. More

by Lori35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Cordero
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Mar 29, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments regarding your recent purchase experience. Congratulations! We appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia!

March 28, 2024

We enjoyed our experience very much. The staff was friendly and efficient. We are glad we chose Coastal Kia. More

by msf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Mar 29, 2024 -

Coastal Kia responded

We are glad you chose Coastal Kia too! Thank you for the amazing review and for the opportunity. Congratulations! It was kind of you to go online and rate your recent experience. Please don't hesitate to reach out if you need anything. Enjoy!

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