Coastal Kia

Excellent top notch best of the best service treated with respect and complete transparency thank you respect and complete transparency thank you More

I am very pleased with the Kia service center. Eeveryone is very friendly and very professional. Darren was a cool guy and he answered my questions. He`s smart and he earned my trust. It was a ve Eeveryone is very friendly and very professional. Darren was a cool guy and he answered my questions. He`s smart and he earned my trust. It was a very good experience.I like that you have a maintenance schedule . Richard Rosati More

I took in my 2022 Kia Sorento back in April with a stalling issue. I was told if the check engine light wasn’t on (which it wasn’t) there wasn’t much that could be done for me. They still checked my c stalling issue. I was told if the check engine light wasn’t on (which it wasn’t) there wasn’t much that could be done for me. They still checked my car out and told me nothing was wrong. Fast forward to June and the issues continues. I call again and explain the issue is still happening, this time they ask for video proof (meanwhile all they had to do was actually drive the car) After waiting another week for an appointment the car finally goes in and the mechanic determines it is a bad transmission. At this point I am 47 miles OVER the factory warranty and have a trip schedule in just days. To say I was frustrated was an understatement. To make matters worse the service guy helping me - Gary - was extremely rude and flustered when he called to tell me this. He also offered no additional help or information about a loaner car. When I got to the dealership to speak to him and retrieve stuff out of my car he was still rude and flustered. I am an extremely patient person when it comes to service people and stood quietly until he could help, which he didn’t. Another service rep came to help and when we walked over to their desk Gary began shouting the information I was waiting on across the room. I would say maybe Gary was having a bad day when I stopped in, but the phone communication after my car was in the shop continued with me feeling like I was the burden for calling for updates. He also made me feel like once my car was done I had to immediately return my rental back. I was on vacation at this point and had expressed that to him several times before I left and before work was started on my car. The feeling of potentially having to pay for a rental car while on vacation was stressful. Overall a very different experience at Kia than other dealerships I have been with in the past. More

Excellent service I was walk-through each step of the process. All of my questions were answered. All of my concerns were addressed. I understood everything that was going on. process. All of my questions were answered. All of my concerns were addressed. I understood everything that was going on. More

Benny as great. Very professional and helpful with buying our car. We enjoyed working with him Very professional and helpful with buying our car. We enjoyed working with him More

This is the best auto dealership I have ever been associated with my entire 24 years in this country. Everyone is friendly and helpful. associated with my entire 24 years in this country. Everyone is friendly and helpful. More

Great customer service! !! Very friendly and courteous folks in sales and finance. Service department is awesome. !! Very friendly and courteous folks in sales and finance. Service department is awesome. More

Professional, Fair and good value. Didn’t waste my time. My salesperson, Ever, did an exceptional job and Tyler, the Salemanager, treated me very fairly on my trade-in. Thank you Ever Didn’t waste my time. My salesperson, Ever, did an exceptional job and Tyler, the Salemanager, treated me very fairly on my trade-in. Thank you Ever and Tyler More

Dealerships always clean and tidy. Customer service is always great no complaints in that department. Customer service is always great no complaints in that department. More

Great dealership work was completed on time and correct. Sam was a very knowledgeable and helpful person. Sam was a very knowledgeable and helpful person. More