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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,881 reviews

February 23, 2024

Very friendly staff, all worked together to create pleasant and seamless experience. We will be back. More

by justin.cappuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Silvestri, 5 stars, Uber Hernandez
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Feb 23, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and gracious comments. We love the feedback including, "very friendly staff, all worked together to create a seamless experience. " We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

February 22, 2024

Service writer was very friendly and knowledgeable. He explained everything in a way that was easy to understand. More

by HONDO.DAVIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the five star review. We sincerely appreciate the gracious comments as well. Thank you for choosing Coastal Kia for your automotive service experience.

February 22, 2024

Superior service! Ever was great and helped us surprise our daughter with her new car!! He worked really hard to get us the best deal for both of our cars More

by LORICARLISLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Coastal Kia responded

So exciting! Thank you for the five star review and compliments for our Product Specialist Heber Quezada. It was thoughtful of you to go online and rate your experience. Congratulations and enjoy!

February 22, 2024

Bryce did an excellent job helping us find the right kia telluride for our family More

by masonwilliamsc
Recommend Dealer
Yes
Employees Worked With
Bryce, 5 stars , Uber Hernandez
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Feb 23, 2024 -

Coastal Kia responded

Wonderful news Mr. Williams! We sincerely appreciate the five star review and compliments for our Product Specialist Bryce Miller. We know you have already fallen in love with your new Kia Telluride. Congratulations! We are here if you need us. Enjoy!

February 22, 2024

It was a very good experience. Josh was great and very informative about the vehicle. More

by davidheustesss123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 23, 2024 -

Coastal Kia responded

Great news! We appreciate the review and gracious feedback. It was thoughtful of you to mention Josh Lebron by name. Congratulations! Thank you for choosing Coastal Kia.

February 22, 2024

Sam and the team are always helpful, clear, and never treat customers like they don't know what is going on. From check-in to follow up phone calls, Kia service department is top notch. More

by JBRUNO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Coastal Kia responded

Thank you for the five star service review! Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to mention him by name and recognize his efforts. We appreciate your trust. Please don't hesitate to call us if you need anything.

February 22, 2024

Very good people to deal with and keep me updated on the progress of work being done. More

by BETSYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
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Feb 23, 2024 -

Coastal Kia responded

Fantastic news! Thank you for the five star review. We appreciate the high marks for so many of our service team members. Thank you for the gracious comments as well. Your review has been shared with our team. Thanks again!

February 21, 2024

Very friendly staff, reasonable amount of time for service. Thank you to service agent Bob for keeping me updated. More

by kvjoel30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Service Consultant Bob Tomlin. We love the feedback including, "very friendly staff, reasonable amount of time for service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

February 21, 2024

Like the fact that the sales pressure was at a minimum and there were no surprises with the final sales price of the vechicle. More

by Telluride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Desmarest
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Feb 21, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star review and gracious comments. Congratulations on the purchase of your new Kia Telluride. Enjoy! We are here if you need us.

February 20, 2024

When servicing my car, I'm always welcomed with pleasantness. I'm always given the option to wait at the dealership location or offered a shuttle to wherever I need to go. Any work that needs to be More

by LUCIAS121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Coastal Kia responded

Fantastic news! We truly appreciate the five star service review and amazing testimonial. We love the feedback including, "when servicing my car, I'm always welcomed with pleasantness. Any work that needs to be done on my car is always explained to me." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

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