Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,881 reviews
Great service work, quick and perfessional. They helped with a situation and handled it very quick and perfessional. Very please. Thank you, Mr John and Mrs Peggy. Til next time, yall!! Thanks They helped with a situation and handled it very quick and perfessional. Very please. Thank you, Mr John and Mrs Peggy. Til next time, yall!! Thanks again More
I brought my inoperable vehicle to the service center by way of tow truck, enjoyed some nice snacks and coffee in their comfortable customer lounge and left with my car working just like new! way of tow truck, enjoyed some nice snacks and coffee in their comfortable customer lounge and left with my car working just like new! More
It was super easy to schedule an appointment. When we arrived, I was impressed be the cleanliness of the service area. We were able to get right in for our appointment and we got exactly what we When we arrived, I was impressed be the cleanliness of the service area. We were able to get right in for our appointment and we got exactly what we were told we would get and in the timeframe we were quoted. I was very happy with everything. More
Everyone that you encounter is so friendly and helpful. They keep you well informed about your service, how it is going, how long it will take. I wait for my car and enjoy the fact that the facility is so They keep you well informed about your service, how it is going, how long it will take. I wait for my car and enjoy the fact that the facility is so clean, bright and the amenities while you are waiting are great. More
Professional and courteous service; the work was completed on time and was reasonably priced; the only downside is how long it takes to get an appointment completed on time and was reasonably priced; the only downside is how long it takes to get an appointment More
Everyone was very nice and very helpful. Parker helped me find my car and he was the nicest salesman and was super personable. Parker helped me find my car and he was the nicest salesman and was super personable. More
EV9’s ICCU module was DOA so the vehicle could not be charged. Replacement module would’ve been back ordered putting the brand new EV9 out of service several weeks awaiting arrival of the replacement mod charged. Replacement module would’ve been back ordered putting the brand new EV9 out of service several weeks awaiting arrival of the replacement module. Coastal swapped out the module with the one in the only other EV9 they had in the lot so we were only without the car for a day and a half—loaner provided. More
Facility is clean. It's "waiter" friendly. It's not too loud. It's spacious. It's "waiter" friendly. It's not too loud. It's spacious. More
My wife usually takes our kia in for services. They were always super friendly and helpful and always let her bring in our dog koga, who both her and him have had their pictures make it into kia's They were always super friendly and helpful and always let her bring in our dog koga, who both her and him have had their pictures make it into kia's lil magazine/newsletter as the staff seemed to always enjoys their presence. Recently we had a child and I have had to start bringing in the vehicle unfortunately without koga but have always been more than satisfied More
The staff at coastal Kia are very kind and courteous. The waiting area and restrooms are always tidy The waiting area and restrooms are always tidy More









