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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,874 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,874 reviews

January 21, 2024

The team at Coastal Kia were not only professional and courteous but were transparent and communicative—something that is rare in this industry. They were able to identify the issue with my vehicle, give More

by bill.cortese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard, David
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Jan 22, 2024 -

Coastal Kia responded

Thank you for the five star service review and compliments for Sam Weisman and our service team. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thank you!

January 21, 2024

The dealership was very professional Joshua treated us like royalty. I would recommend this dealership to anyone for car Thank you More

by cpoulsen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
joshua lebron
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Jan 22, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star review and compliments for our Product Specialist Joshua Lebron. We love the feedback including, "the dealership was very professional, Joshua treated us like royalty. " We sincerely appreciate the high recommendations too. Congratulations!

January 21, 2024

COASTAL KIA made it possible to get what I wanted and needed to get. They went the extra mile for me. Very grateful. More

by TYLERPHILLIPS79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Nicholas
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Jan 22, 2024 -

Coastal Kia responded

Fantastic news! Congratulations! We sincerely appreciate the five star review and compliments for our sales team. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

January 20, 2024

Excellent service was given at every step of the service process. Every member of the service team performed flawlessly. More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
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Jan 22, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "every member of the service team performed flawlessly." We appreciate your loyalty. Thank you for choosing Coastal Kia!

January 20, 2024

The service department at Coastal Kia are professional and courteous. They communicate well and do excellent work. More

by NBOSSERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Coastal Kia responded

Thank you! Your five star service review and compliments for our service team are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. We are here if you need us. Thank you for choosing Coastal Kia!

January 20, 2024

Always stellar service. Sam is the best. Fast and reliable service. Would recommend for sure. More

by 5203933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Coastal Kia responded

Thank you! We could not agree more, "Sam is the best." Our Service Consultant Sam Weisman is a true ambassador for our Customer Service culture." It was thoughtful of you go online and rate your recent experience. Thank you for the high recommendations too!

January 19, 2024

Always appreciate people who are professionals in their fields… Brandon was this and more. We felt we were listen too and treated that what we said mattered. More

by shirl.chas24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
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Jan 19, 2024 -

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review. It was thoughtful of you to mention our Product Specialist, Brandon Wright, by name. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "always appreciate people who are professionals in their fields." Thank you for choosing Coastal Kia! We are here if you need us.

January 19, 2024

Service was good told Sam what needed done and he updated me on my car More

by GEMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Perfect! Thank you for the five star service review and compliments for our Service Consultant Sam Weisman. We appreciate the high marks for Sam and our Service Director John Wigger. Thank you for choosing Coastal Kia! Please don't hesitate to reach out if you need anything.

January 19, 2024

I was immediately greeted when I arrived. Promptly offered a test ride and when I made my decision to purchase; the transaction took less than an hour. I was very please. More

by suzsmelzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Wonderful news! Congratulations! We sincerely appreciate the five star review and gracious comments regarding your recent purchase experience. Enjoy! Please don't hesitate to reach out if you need us.

January 19, 2024

Very pleased with the prompt communication and timeliness of addressing service required on my 2024 Telluride. More

by DSWING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Thank you for the five star service review and compliments for our service team. It was thoughtful of you to rate our Service Consultant, Gary Nelson, with such high marks. We know you are enjoying your 2024 Kia Telluride. We are here if you need us.

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