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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,536 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,536 reviews

February 15, 2023

Dealership was able to provide quick, reasonably priced and quality service on my Kia Sorento. More

by shanna.nelson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Coastal Kia responded

We appreciate the five star service review and gracious feedback. It was kind of you to take time to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

February 15, 2023

Very nice facility took care of my car in a timely manner service writer was very prompt and very professional More

by autobob355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Coastal Kia responded

Perfect! We sincerely appreciate the five star service review and high marks for our Service Director John Wigger. We love the feedback including, "very nice facility, took care of my car in a timely manner." Please call us if you need anything. Thanks again!

February 14, 2023

The associates were very nice and professional and friendly courtesy helpful knowledgeable and etc. Thanks More

by MARYFLO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "the associates were very nice and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

February 14, 2023

Got me a fairly quick appointment for some repairs I needed asap. Provided shuttle service. Fair prices and a car wash! More

by lynne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious testimonial. We are thrilled to hear your service appointment went well. It is great to hear you were able to enjoy our complimentary shuttle service and free car wash. We appreciate you choosing Coastal Kia for your automotive service needs. Thanks again!

February 13, 2023

They will work with you every way that they can to make the customer happy More

by mshanegarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our staff. It was thoughtful of you to rate our Product Specialist, Steve Kramer, and our Finance Director, Mike Mascavage, with such high marks. Please call us if you need anything. Thank you for choosing Coastal Kia!

February 12, 2023

Jason was very helpful in getting me in my dream car ! He is always there to answer question's I have, even after leaving the dealership! More

by Jayda Shaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
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Feb 13, 2023 -

Coastal Kia responded

Great news! Congratulations! We are thrilled to hear Jason Dodd was helpful in finding your "dream car." We appreciate the five star review. Please don't hesitate to reach out if you need anything. Thanks again!

February 12, 2023

Cody was very personable and knowledgeable. They worked to find a vehicle and get financing. More

by RESTANDAERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Sales
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Feb 13, 2023 -

Coastal Kia responded

Thank you! We appreciate the compliments for our Product Specialist Cody Hamilton. We love the feedback including, "they worked to find a vehicle and get financing." Congratulations and enjoy!

February 10, 2023

Great service in replacing my engine! Handled issue timely and efficiently. Made sure everything was done correctly More

by DENLRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Feb 13, 2023 -

Coastal Kia responded

Thank you! We are thrilled your service experience went well. Thank you for the high marks for our Service and Parts Director John Wigger. Please call us if you need anything. Thanks again!

February 10, 2023

The dealership was great everyone was great to work with. I had went to several other dealerships but none as helpful as KIA. More

by 4SANDERSBA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
Report | Print
Feb 10, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. We sincerely appreciate the high marks for our Product Specialist Cody Hamilton. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "the dealership was great everyone was great to work with." Please call us if you need anything. Thanks again!

February 09, 2023

Great service after the sale. Sam Weisman takes good care of us each time we come. More

by FOX1DANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Our service consultant, Sam Weisman, is a true ambassador for our customer service culture. Thank you for choosing Coastal Kia. Please reach out if you need anything.

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