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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,534 reviews

January 14, 2023

Great salesperson paid attention to details would definitely recommend them to anyone interested in purchasing a new vehicle More

by tideruunercb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kendrick progue
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Jan 16, 2023 -

Coastal Kia responded

Super! We appreciate the five star review and high marks for our Product Specialist Kendrick Progue. Your high recommendations are greatly appreciated too. Please call us if you need anything. Thanks again!

January 14, 2023

We received very professional service. Communication was very good and the work completed as expected. More

by cheleconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

January 14, 2023

Our sales person, Steven Kramer was very friendly,very welcoming and efficient! Same goes for the rest of the team evolved in the sale transaction! More

by mmrodriguez113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
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Jan 16, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "Steve Kramer was very friendly, very welcoming and efficient!" Thank you for choosing Coastal Kia! Congratulations!

January 14, 2023

Efficient, courteous, eager to help. Reliable service. Staff members are friendly and always pleasant. Service performed quickly and correctly. More

by RADUBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
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Jan 16, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "efficient, courteous, eager to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 11, 2023

Very clean. Staff very helpful and friendly. Appointment we’re running on schedule. Over all the experience was good. More

by EmiBeeATC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Coastal Kia responded

Thank you for the service review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting us with your automotive service needs.

January 11, 2023

Everyone that was encountered was an absolute professional. The entire are was clean. I would 100% recommend. More

by TODD_JARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Coastal Kia responded

Wonderful! Thank you so much for the five star rating and gracious feedback. We appreciate the high recommendations too. Please call us if you need anything. Thanks again!

January 11, 2023

Adam did a good job. Pleasent and on time. Car was done when promised. Kelly was excellent in courtesy car More

by Jayklitsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Coastal Kia responded

Thank you for the five star review and for mentioning our shuttle driver Kelly by name. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

January 10, 2023

Polite, courteous, knowledgeable! Excellent team work to solve my issues in a timely manner! Thanks Gary! More

by Arthurcandelaria1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary service
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Jan 10, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for Gary and our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

January 09, 2023

Very, very good. Kept me fully informed as service progressed. Never had to ask status More

by RKOSTER2393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary/Greg last name unknown ..
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Jan 10, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! Please call us if you need anything.

January 09, 2023

Amazing service as always! Let me know imof recommended service before it went to wash More

by trista_mcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Coastal Kia responded

Thank you Trista! We appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Please call us if you need anything. We love the feedback including, "amazing service as always!" Thank you for trusting us with your automotive service needs.

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