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Coastal Kia

Wilmington, NC

4.8
5,893 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,893 reviews

June 27, 2023

One of the finest car dealerships I've ever dealt with. All of the associates are true professionals and courteous in their customer treatment. More

by Falcon 11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "one of the finest car dealerships I've ever dealt with." Thank you! It was thoughtful of you to go online and rate your recent experience. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 27, 2023

Had a very good experience. Everything went smoothly and timely. We were in and out with no issues. Everyone involved was great. More

by toddtetreault.gcs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Jun 27, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "had a very good experience, everything went smoothly and timely." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

June 26, 2023

Easy experience Very helpful and friendly Explained everything to me which was helpful and short wait tome More

by JLAMONTEJR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

June 26, 2023

Bob was very pleasant to work with. He had a very friendly demeanor and was eager to help. More

by charmyjay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Coastal Kia responded

Great news! Thank you for the high marks and thoughtful review. We love the feedback including, "he had a very friendly demeanor and was eager to help." We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thanks again! Please reach out if you need anything.

June 26, 2023

Two hours to change my oil that’s ridiculous. I was told to come back for wheel alignment and was not told that I needed a new tire. I had to go to a different place to get my wheel alignment don More

by roadqueenhobbs
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t know the name
Jun 27, 2023 -

Coastal Kia responded

We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. We will need to gather some more information. Thank you

June 26, 2023

Professional service and dependability. Would recommend their service to anyone. Would buy a vehicle again. More

by DJMARTIN3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Coastal Kia responded

Wonderful! Thank you! We appreciate the five star review, high marks for Sam Weisman and the gracious comments! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

June 26, 2023

Always understanding and courteous. Never unnecessary charges to incur. I've been driving over 60 years and they are the best dealer I have ever come across. More

by DetJoe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Coastal Kia responded

Fantastic! We appreciate the high marks and gracious comments. Your loyalty to Kia and our dealership means the world to us. Thank you for choosing Coastal Kia. Please call us if you need anything.

June 26, 2023

Everything was on time and well done. The staff was cordial and knowledgeable. Thank you. More

by smabrey.sm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jun 26, 2023 -

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia!

June 26, 2023

Professional friendly team of people. Both Cody & Eber did a great job. Fast efficient buying process. More

by johnmgray3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
Jun 26, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our team. We love the feedback including, "professional friendly team of people." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 26, 2023

Service was very good and I look forward to returning for service in November See you then More

by ANTONACCI1934
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Jun 26, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and look forward to seeing you as well during your next visit. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for our Service Consultant Darren Gokey as well.

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