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Coastal Kia

Wilmington, NC

4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

December 10, 2022

Coastal Kia is really easy to deal with . I'm so happy I went there and I love my Kia Siltos . Within 2 hours I was done and with payments around what I ask for . They were great. Thank you C More

by sheliambrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody was my salesperson and he was great !
Dec 12, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for Cody. Congratulations on the purchase of your Kia Siltos! Please call us if you need anything. Thanks again!

December 08, 2022

Coastal kia is a wonderful dealership with some of the best customer service in town More

by KATIEPRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 08, 2022

Coastal Kia offers great service in a friendly atmosphere with competitive prices. We are very pleased with the dealership. More

by MACARLISLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and compliments for our staff. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thanks again!

December 08, 2022

The customer service is wonderful they make sure they explain everything would recommend everyone to visit More

by Mariza1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the customer service is wonderful...would recommend everyone to visit." Your gracious comments are greatly appreciated. Thank you for choosing Coastal Kia!

December 07, 2022

Very polite. Very professional. Was in tune to any of my concerns. This is why we’ve bought 4 Sorentos . Awesome service!!! More

by DAVID5245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very polite, very professional... this is why I bought 4 Sorentos." Your loyalty and trust mean the world to us. Please call us if you need anything. Thanks again!

December 06, 2022

Service person that helped me was very helpful and made sure that my car was updated for its services. More

by Omanisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Super! Thank you for the five star service review and compliments for our service team. It was thoughtful of you to give our service consultant Bob Tomlin such high marks. We appreciate your loyalty and service business. We are here if you need us. Thanks again!

December 06, 2022

There was a good selection of vehicles on the lot. All individuals involved were very helpful. More

by adrivenb
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos was our main salesman and we give him 5 stars, was great to work with., Kelvin Swinson
Dec 07, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 06, 2022

Excellent dealership. I did all of my paperwork either over the phone or via email since I live over an hour and a half away. More

by kriddle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
Dec 07, 2022 -

Coastal Kia responded

Wonderful! We are thrilled to hear your recent purchase experience was seamless and convenient. We sincerely appreciate your business. Thank you for choosing Coastal Kia!

December 06, 2022

Great Service, clean atmosphere, friendly people on time service does what they say they will do More

by MELWAY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Coastal Kia responded

Perfect! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

December 06, 2022

They were very quick with help when i pulled up and immediately let me know my wait time. Good service More

by KLATTBOX9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

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