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Coastal Kia
Wilmington, NC
5,564 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,564 reviews
October 28, 2022
Professional team Knowledge of product Attentive to my needs Concerned about payments meeting my Budget needs Concerned about payments meeting my Budget More
by SISTRUNK888
Verified CustomerEmployees Worked With
Other Employees :
Kelvin Swinson, Bill Mathias, Alex Houchin, Jason Dodd
October 28, 2022
Pleasant experience and enjoyed getting to know our salesman! I would definitely go again and look forward to seeing if their service is as good as sales. salesman! I would definitely go again and look forward to seeing if their service is as good as sales. More
by randyjustice30
Employees Worked With
October 28, 2022
They are a well run operation- my only complaint is I have a taillight out and requested it to be changed and the service representative said it was working and unfortunately it was not replaced even tho have a taillight out and requested it to be changed and the service representative said it was working and unfortunately it was not replaced even though it isn’t working. More
by SDOWNEY575
October 27, 2022
Customer service is awesome, They always have my vehicle ready when promised most of the time before.I would highly recommend them they do an excellent job. ready when promised most of the time before.I would highly recommend them they do an excellent job. More
by babygirlinnc
October 26, 2022
I will never trust anyone with my cars except Coastal Kia. The service department is awesome Kia. The service department is awesome More
by TAWANAJACOBS34
Employees Worked With
October 26, 2022
Dropped my car off first thing in the morning. Took the courtesy shuttle which had a friendly driver to breakfast by the time we were done with breakfast my car was ready. Was fantastic Took the courtesy shuttle which had a friendly driver to breakfast by the time we were done with breakfast my car was ready. Was fantastic More
by JPROULX398
Employees Worked With
I can’t remember who we saw
October 25, 2022
Very fast and great service. Great customer service and extra friendly. Got a washed car too Great customer service and extra friendly. Got a washed car too More
by BERNARDB
Employees Worked With
October 24, 2022
Bob in service always is great. We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealers We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealership first. More
by MUFFINS0
Employees Worked With
October 24, 2022
Very professional and congenial Service Department personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disco personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disconnected me three times requiring me to place a fourth call. More
by JERRYWOLFSR
Employees Worked With
