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Coastal Kia
Wilmington, NC
5,563 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,563 reviews
October 20, 2022
They always do a great job. I can't think of anything else to say I can't think of anything else to say More
by sissycoffman381
Verified CustomerEmployees Worked With
October 20, 2022
Very personable. Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great More
by LPHELAN
Employees Worked With
October 19, 2022
They where really really nice let you know everything they where doing . Love the experience I had. they where doing . Love the experience I had. More
by SKCARLTON
Employees Worked With
October 19, 2022
The service representative was excellent! He kept me fully informed throughout the repair process. There were no surprises. He kept me fully informed throughout the repair process. There were no surprises. More
by The Nez 15
Employees Worked With
October 18, 2022
I had an appointment for an oil change and I arrived on time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor th time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor them!!! I work 70-80 hours a week so when I have an appointment I need for it to be honored cause my time is just as valuable as theirs and I should not have to sit there waiting on them on my only day off. I have had issues with this dealership before and I don’t plan on going back!!! I actually left there that day and went elsewhere and got my oil changed without an appointment and got in and out within 30 minutes. So no more going to coastal kia to sit and waste my time!!! More
by JACOBS222
Employees Worked With
October 18, 2022
We went in looking with out hopes of finding a car we wanted in our price range. Our sales person was very understanding and showing us the options there were with the options we were looking for. We l wanted in our price range. Our sales person was very understanding and showing us the options there were with the options we were looking for. We left as happy customers with a car we wanted with out having to just settle. Thank you!!! More
by Hkibbe78
Employees Worked With
Skylar Fulford
October 18, 2022
The best service ever. .I love the way the customers were treated and good employee .I love the way the customers were treated and good employee More
by sonia_gould
October 18, 2022
I loved shopping with Coastal Kia, from the clean showroom and courteous sales dept. I felt like they respected me and were listening to my expectations. showroom and courteous sales dept. I felt like they respected me and were listening to my expectations. More
by cangelat
