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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,561 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your ...
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6115 Market St

Wilmington, NC

28405

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Showing 5,561 reviews

October 13, 2022

This is a fantastic service dept! Wonderful and efficient staff. Courteous, professional and repaired my vehicle quickly and properly. I highly recommend Coastal Kia. More

by Pjdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Coastal Kia responded

Great news! Your five star service review and gracious comments are greatly appreciated. Thank you for the review and high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Oct 13, 2022 -

Pjdman responded

I was so happy with the service that I recommended you to several of my neighbors and friends. Thank you.

Oct 14, 2022 -

Coastal Kia responded

Wow, thank you so much for the high recommendations. We look forward to taking care of your neighbors and family members. Thank you for trusting our team with your automotive service needs. Your amazing review and recommendations mean the world to us. Thank you for the high marks for Bob Tomlin, Sam Weisman and John Wigger. We are here if you need us.

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October 12, 2022

Great service and friendly staff! Easy to work with. Will be back soon! Thank you More

by REBAANNE690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star service review. It was kind of you to recognize Sam Weisman's efforts. We love the feedback including, "great service and friendly staff, easy to work with..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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October 12, 2022

Excellent and very personable service. The purchasing experience was very professional and made buying a new car a breeze. More

by CHETH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2022 -

Coastal Kia responded

Super! Thank you for the five star sales review and high marks for Steve Kramer. We love the feedback including, "the purchasing experience was very professional and made buying a new car a breeze." Congratulations and enjoy! Please let us know if you need anything.

October 12, 2022

They was very friendly they explained every thing to me and very helpful with payments I would recommend them to anyone More

by jonesbertha27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan L Ramos
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Oct 12, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent experience with our Product Specialist Jan Ramos. We sincerely appreciate the five star review and gracious feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

October 12, 2022

Service is from reception, through interview and investigation of complaints professional! The service is done promptly and you are kept informed. The work has been good. More

by mchorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Oct 12, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for our Service Consultant Bob Tomlin. Thank you for the five star rating and thoughtful feedback. It was kind of you to take the time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

October 12, 2022

I appreciate the care you done to my vehicle, and how you kept me informed about what was going on with my vehicle..Thank you.Looked to seeing you soon. More

by ROSEVAUGHT60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Sam Weisman. He is a true ambassador of our Coastal Kia culture. We appreciate the high marks and gracious feedback. Thank you for choosing Coastal Kia!

October 12, 2022

Coastal Kia is a nice place to buy a car. My salesman Alex Five Star! More

by justcuttinup46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Houchin
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Oct 12, 2022 -

Coastal Kia responded

Thank you! We appreciate the review and gracious comments. Thank you for choosing Coastal Kia!

October 12, 2022

Jason was top notch in his overall knowledge and customer service during this transaction. Highly recommended More

by sewall.sachs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Oct 12, 2022 -

Coastal Kia responded

Great news! Thank you for the five star rating and gracious comments. We sincerely appreciate the high recommendations too. Please call us if you need anything.

October 11, 2022

Went shopping for a family friendly vehicle, Kendrick was extremely helpful and professional throughout the entire time. More

by san15joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick
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Oct 11, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for Kendrick. We love the feedback including, "Kendrick was extremely helpful and professional..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 10, 2022

I came in to get my kiddo first car, Kendrick was really helpful and professional, he made the process very easy, definitely going to come back. More

by Martinavila09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick
Report | Print
Oct 10, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Kendrick Progue. We love the feedback including, "Kendrick was really helpful and professional, he made the process very easy..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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