Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,531 reviews
Verified Customer
September 29, 2022
Saw the vehicle I was interested on the website, scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waitin scheduled a time to come check it out, was sad to see it had been sold to another dealership earlier that day. None the less had a newer truck waiting to be looked at when I got there. Drove it around the block. Sat down and discussed numbers. Came back and I rang the bell. That’s how easy buying a car should be. More
by Nick
Employees Worked With
Other Employees :
Jason Dodd
September 29, 2022
.we were .actually surprised by how Ever was easy, cooperative and knowledgeable as was GQ! cooperative and knowledgeable as was GQ! More
by Annie
September 29, 2022
The service personnel are friendly, knowledgeable, very professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean an professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean and comfortable. More
by jerrydwood
September 29, 2022
We were very impressed with both the courtesy and knowledge of the sales staff. Ever and Cody did everything possible to make the sales of both vehicles a pleasant experience for all. knowledge of the sales staff. Ever and Cody did everything possible to make the sales of both vehicles a pleasant experience for all. More
by EV Dan
September 29, 2022
It's a good dealership the people there are very nice and helpful thanks for everything helpful thanks for everything More
by Ali-Kahn
September 28, 2022
Very professional person in service department. Staff is accommodating and polite. Would recommend this dealership Staff is accommodating and polite. Would recommend this dealership More
by Beast4theheat10
Employees Worked With
September 28, 2022
You guys are the BEST. Thanks to Sam for working me in and Rich Hine for doing such a great job on my truck. I really appreciate you guys. Thanks to Sam for working me in and Rich Hine for doing such a great job on my truck. I really appreciate you guys. More
by KELLY MEADOWS
September 26, 2022
Responsive, professional and more than fair. I’ll do it again!! Exceptional experience start to finish. I’ll do it again!! Exceptional experience start to finish. More
by ATKINSONDM
Employees Worked With
Other Employees :
John Wallace, Alex Houchin
September 26, 2022
We always get the best service and most attention of any dealership we’ve ever dealt with, absolutely no pun intended, from Coastal Kia. That was true before our last service visit, when Pat pulled out all dealership we’ve ever dealt with, absolutely no pun intended, from Coastal Kia. That was true before our last service visit, when Pat pulled out all the stops, serving up a great employee and customer appreciation meal that rivaled anything we’ve eaten in many recent restaurant experiences. If that weren’t enough; when the feast tried to fight back, Pat took me to his office to get me a tums from his desk! If you want Lexus treatment for less, with no sacrifice of quality vehicle performance, head to Coastal Kia. Ask for Pat; he’s there… More
by HERMAN72
