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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,907 reviews

March 06, 2023

Steve Kramer is an excellent salesman. He let us talk about our needs and then picked us out vehicles according to what we could afford and liked. More

by jesusluvsme68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. It was kind of you to take time to go online and rate your recent experience. Congratulations and enjoy! Please call us if you need anything.

March 05, 2023

Thank you Ever for everything. Your courteous, kind and answered all questions. I love my car. Granny and Pam thought you should be a movie star. Again thank you. Donna Pistorio. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Coastal Kia responded

Thank you Donna for the five star review and compliments for our Product Specialist Ever Quezada. We appreciate the feedback including, "you're courteous, kind and answered all my questions...I love my car." We are thrilled to hear you have fallen in love with your new ride. Please call us if you need anything. Thanks again and enjoy!

March 03, 2023

Good experience, Made it almost flawless, Very satisfied with the process.. Great product, great vehicle. More

by Jhancock001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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Mar 06, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team. Congratulations and enjoy! Please call Cody or any of our team members if you need anything. Thank you for choosing Coastal Kia!

March 02, 2023

I worked with Jan Ramos and he was very personable and helpful with helping me find a car that worked for me. More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
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Mar 02, 2023 -

Coastal Kia responded

Thank you Rose for the five star review! It was thoughtful of you to mention our Product Specialist Jan Ramos by name. We love the feedback including, "he was very personable and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 02, 2023

I worked with Jan who was very personable and helpful with helping me find a car that worked for me. More

by Rose
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
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Mar 02, 2023 -

Coastal Kia responded

Rose, We see you rated us 5 stars right after this review with the same complimentary feedback. Is three stars correct on this? Please call your Product Specialist Jan Ramos at 910-408-0100 to discuss. We look forward to your call.

March 02, 2023

Dealership was very professional-service area was nice and clean-even though my service representative was not available at the time I dropped the car off another service representative jump right in to h More

by KELLEYMIL324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious feedback. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. Thank you for trusting our Coastal Kia service department with your automotive service needs. Please call us if you need anything.

March 01, 2023

Check in was quick and service was performed on time. The service charge was what I expected. More

by PCMIKE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service team. Thank you for choosing Coastal Kia!

March 01, 2023

Great service very informative. They told you everything that was going to go on even got a free car wash. More

by berdanj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Coastal Kia responded

We sincerely appreciate the five star review and compliments for our service department members. We love the feedback including, "great service, very informative." Please call us if you need anything. Thanks again!

March 01, 2023

Great service on my KIA. First time using them. Transplant from the Midwest. Well Done! More

by MMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 28, 2023

Very professionally run operation. Our salesperson Ever was very knowledgeable and genuinely friendly. Great buying experience! More

by misterboy2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team at Coastal Kia! We love the feedback including, "very professionally run operation...our salesperson Ever was very knowledgeable and genuinely friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! Please call us if you need anything.

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