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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,533 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,533 reviews

July 22, 2022

People were pleasant and very accommodating. Extremely clean dealership. Everyone seemed to work as a team. More

by hartmalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Jul 25, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star rating. We love your feedback including, "people were pleasant and very accommodating...everyone seemed to work as a team." Thank you for choosing Coastal Kia!

July 22, 2022

Pleasent experience overall, worked within our budget, In and out in in a couple of hours. More

by cookinsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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Jul 25, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for our Product Specialist Jason Dodd. We are thrilled to hear Jason and our team exceeded your expectations. We love the feedback including, "pleasant experience overall, worked within our budget." Please reach out if you need anything.

July 21, 2022

Very. please with the quality and speed of my service appointment. I wa.s pleasantly surprised to find that the interior of my vehicle was vacuumed as a p More

by BILSKIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Coastal Kia responded

Thank you for the five star service review. We appreciate the high rating and gracious comments. We are thrilled to hear you were able to take advantage of our courtesy wash. We sincerely appreciate you trusting Coastal Kia with your automotive service needs. Thanks again!

July 21, 2022

My service was as always a very pleasant experience, my car was ready when expected and I received a courtesy car wash. More

by JHDAVIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our Service Consultant Sam Weisman. We are thrilled to hear you were able to take advantage of our courtesy wash. Thank you for choosing Coastal Kia!

July 21, 2022

We had a wonderful experience with Alex as our salesman. We are very happy with our new Kia! More

by helenconaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Houchin
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Jul 22, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. Congratulations! We sincerely appreciate the five star review and compliments for our Product Specialist Alex Houchin. We love the feedback including, "we had a wonderful experience...we are very happy with our new Kia!" We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia. Enjoy!

July 19, 2022

The dealership was great but our salesman, Jason Dodd was fabulous!! Jason took the time to listen to what we were interested in and he worked hard to help us drive away with our new Sorrento exceeding our e More

by TOMMARIA1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stone, Jason Dodd
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Jul 20, 2022 -

Coastal Kia responded

Wonderful! We sincerely appreciate the five star review and compliments for our Product Specialist Jason Dodd. We are thrilled to hear he exceeded your expectations. We appreciate your testimonial and high marks for Jason. Congratulations and enjoy! We are here if you need anything.

July 19, 2022

Sam & John of your service dept excelled with GREAT CUSTOMER SERVICE will send good recommendations More

by keith_gibson101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for Sam Weisman and John Wigger. We love the feedback including, "Sam and John excelled with great customer service." We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and share your service experience. Thank you for choosing Coastal Kia!

July 17, 2022

Service members are always very pleasant to deal with. The sales staff are amazing and very helpful. The dealership is always very clean and comfortable. Appointments are made to accommodate the customer. More

by CAPRITABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember good name, but he wands very pleasant to deal with.
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Jul 17, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We are thrilled to hear you always enjoy your experience with us. It was thoughtful of you to go online and rate your experience. Thank you for choosing Coastal Kia!

July 13, 2022

All the personnel at Coastal Kia were great to work with, especially my salesman Jan. More

by kshirley0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Five Stars to Salesman, Jan
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Jul 13, 2022 -

Coastal Kia responded

Thank you for the five star review and high praises for our Product Specialist Jan Ramos. We sincerely appreciate you taking time to go online and rate your recent purchase experience. Congratulations and enjoy!

July 13, 2022

My experience was pleasant overall, however I think it was too much time ( about 3 hours) it took to purchase a car. The experience should be more expedicious. More

by franciscoreyes66@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Pinacho
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Jul 15, 2022 -

Coastal Kia responded

Congratulations! Thank you for your patience and helpful feedback. We are thrilled to hear your recent purchase experience was "pleasant overall". Thank you for choosing Coastal Kia! Please call us if you need anything. Enjoy!

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