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Coastal Kia

Wilmington, NC

4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

June 14, 2022

One of the best dealerships I've ever dealt with. Top-drawer professionalism throughout the entire organization. More

by Falcon 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Jun 15, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review. We love the feedback including, "one of the best dealerships I've ever dealt with... top drawer professionalism." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 11, 2022

Couldn't ask for a better experience. If you are in the market for a new KIA Coastal KIA is the place to go. Ask for Kelvin he'll put you and your family first and make sure you're happy More

by NiecyLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
June 11, 2022

The service department is very professional and attentive. The service techs are well qualified. Will always have my vehicle serviced at Coastal Kia. More

by HARVESTMOON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos, Jason Stone, Pedro Pinacho
June 10, 2022

Sam in the service center did a great job taking care of my parents car and making sure everything was done right and done in the time they said it would be done. Thank you Kia!! More

by blazer3295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

had a great experience buying our latest Kia, the salesman was understanding and worked things out to our satisfaction. More

by CHARLESBURNETT9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jan ramos
Jun 10, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Product Specialist Jan Ramos. It was thoughtful of you to go online and rate your recent experience. Congratulations and enjoy! Please call us if you need anything. Thanks again.

June 10, 2022

I have bought several new cars in my lifetime and I usually loathe the whole experience. This time was honestly different - Quicker, easier, and shockingly pleasant. More

by nunley613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mathias
Jun 10, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our sales team! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the gracious comments and high marks for our team. Congratulations and enjoy!

June 09, 2022

Very quick to ensure customer satisfaction. Excellent service! Always prompt in reponding to customer's requests. More

by hzech1957
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Pinacho
Jun 09, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We appreciate the comments including, "very quick to ensure customer satisfaction." Please call us if you need anything. We are here to help. Thanks again.

June 09, 2022

Coastal Kia was able to locate and pre-sale a new 2022 Telluride in a supply constrained environment. Vehicle was delivered and better than expected. More

by ryansdean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison West
Jun 09, 2022 -

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for Harrison West and our sales team. We love the feedback including, "Coastal Kia was able to locate and pre-sale a new 2022 Telluride in a supply constrained environment." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! Please call us if you need anything. Thanks again!

June 08, 2022

During these difficult times of getting new automobiles into a dealership I commend this Kia dealership for doing everything possible for people to have choices. It is a professionally run operation that I More

by GHAUFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service was outstanding. I actually enjoyed the hour I spent there., Bill Mathias
Jun 08, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for our sales and service teams. We truly appreciate the five star review and gracious comments. We love the feedback including, "it is a professionally run operation that I'm proud to be a part of..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 08, 2022

Excellent service every single visit! Helpful, efficient and professional. I've been using this location for years and the service department seems to improve each visit. More

by MELISSA_STEPHENS2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Coastal Kia responded

Wow! Thank you for the five star rating and amazing compliments! We appreciate the high marks for our Service Consultant Sam Weisman too. We love the feedback including, "helpful, efficient and professional." We sincerely appreciate your loyalty over the years and are here if you need anything. Thank you for choosing Coastal Kia!

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