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Coastal Kia

Wilmington, NC

4.8
5,536 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,536 reviews

May 24, 2022

Really impressed! Very Clean, very friendly, very upfront about everything. The waiting area was spotless! They even have snacks, Drinks, and Coffee while you wait! Fr More

by MULLINSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Fulford
May 23, 2022

The dealership has always been courteous and respectful. They are completely professional. I recommend them. More

by APRILSBOYS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stone
May 22, 2022

Our experience buying a Telluride w Coastal Kia was incredible. We got exactly what we wanted and had it delivered to Charlotte the next day. Jason Todd was a pro! More

by jackfaircloth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
May 23, 2022 -

Coastal Kia responded

Fantastic news! Congratulations on the purchase of your new Kia Telluride. We are sure you have already fallen in love with it. Thank you for the compliments for Jason Dodd. We are thrilled to hear he exceeded your expectations and the delivery of your new Kia Telluride to Charlotte went well. Congratulations and enjoy! Please call us if you need anything.

May 22, 2022

Been coming here for a while now and it’s been great every single time . Especially there maintenance team ! More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Coastal Kia responded

Thank you Eddie for the five star service review. We appreciate the compliments for our "maintenance team!" Thank you for trusting our service department with your automotive service needs. Please call us if you need anything. We are here to help. Thanks again.

May 22, 2022

by suppling a clean well stocked waiting room and suppling honest customer service people qnd returnind a clean well serviced car More

by ROYIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Coastal Kia responded

Thank you "Rovie"! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "supplying honest customer service and a returned well serviced clean car." We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate the high marks for Bob Tomlin, Sam Weisman and John Wigger too. Thank you! Please call us if you need anything.

May 21, 2022

They are always the best. Kelvin is a great Sales person and the Finance Dept is top notch. More

by KATHYJLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
May 19, 2022

Service always does an amazing job. Very inviting atmosphere and very friendly staff. Quick turnaround times as well. More

by shaycook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

I bought 6 Cars from this dealership. I wouldn't buy any other. place. Service department the best More

by BEACHLOVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Coastal Kia responded

Wow! Six cars is amazing! Thank you for your continued loyalty. We sincerely appreciate the five star review and gracious comments. Your testimonial means the world to us. It was thoughtful of you to rate so many of our service team members with five stars too. Please call us if you need anything. Thank you for trusting our Coastal Kia team with your automotive sales and service needs.

May 17, 2022

Very knowledgeable people and very friendly Dog friendly with is great great price on cars More

by LAWANDASMALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace, Skylar Fulford
May 17, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our sales team members. Thank you for recognizing our "dog friendly" culture and facility. We love the feedback including, "very knowledgeable people and very friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy and please call us if you need anything.

May 17, 2022

A huge thank you to Jason Dodd for helping my daughter get into an affordable, reliable car. Jason was respectful of our time and budget. We are happy with our experience. More

by NJYBAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
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