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Coastal Kia
Wilmington, NC
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,881 reviews
September 19, 2022
The dealer ship has been very pleasant to me. When I have an appointment they are on time no waiting. I appreciate that. When I have an appointment they are on time no waiting. I appreciate that. More
by BONITAWEBB1
Verified CustomerEmployees Worked With
September 18, 2022
Great service but do not like constantly being emailed and called about filling out this survey or the sale person trying to get me to trade my car. and called about filling out this survey or the sale person trying to get me to trade my car. More
by JANE.FAULKNER
September 18, 2022
Wilmington's worst dealership they sell. used cars in poor condition and depurs are not responsible used cars in poor condition and depurs are not responsible More
by RAFAELBRICENO_2911
Employees Worked With
Other Employees :
JP Nicholas, Uber Hernandez
September 18, 2022
Kia always dose an great job ! The waiting room is always clean and very comfortable. The waiting room is always clean and very comfortable. More
by PEGGY_YELLOWROAD_TEXAS
Employees Worked With
September 18, 2022
Tony K. in the service department more than likely saved my life (or at the very least, an accident) by diagnosing a problem I was experiencing with my steer in the service department more than likely saved my life (or at the very least, an accident) by diagnosing a problem I was experiencing with my steering wheel. Being as how it isn't a Kia, I had to get it to another dealership for service under warranty and was concerned about driving it because the steering wheel felt as though it was about to "wobble" off! When Tony looked at it he said I should definitely have it towed. I took his advice. The dealership that fixed it said he was 100% correct and that I most likely would not have made it to Jacksonville NC without incident. The washer that keeps the steering wheel on was not tight and the more I drove it, the worse it got. I'm grateful that Tony gave me an honest evaluation and I was able to share it with the dealership to remedy the problem quickly. Thanks, Tony!! More
by TEANA V
September 18, 2022
Very pleasant everything was done thoroughly let me know what was going on and I was very pleased looking forward to the next trip thank you what was going on and I was very pleased looking forward to the next trip thank you More
by AJHERRING57
Employees Worked With
September 17, 2022
They are doing a great job at this dealership and are on top of fixing any mishaps that occur in a timely fashion, with the quality and care of a professional. top of fixing any mishaps that occur in a timely fashion, with the quality and care of a professional. More
by mahasch
September 17, 2022
We were very pleased with the facility and friendliness of everyone. Brandon Wright was personable and helpful. We are very pleased with our purchase. of everyone. Brandon Wright was personable and helpful. We are very pleased with our purchase. More
by rbryant863
Employees Worked With
Jason Stone, John Wallace, Brandon Wright
