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Coastal Kia

Wilmington, NC

4.8
5,889 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,889 reviews

October 01, 2025

Bob took great care of me as usual! Always attentive and lets me know what going on every step of the way. Couldn’t ask for a better advisor! Thanks! More

by nsnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Coastal Kia responded

Thank you! Your loyalty to our Service Consultant Bob Tomlin and loyalty to our service department are truly appreciated. It was thoughtful of you to go online and share your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

September 30, 2025

Brandon was friendly, knowledgeable and supportive! He helped me find the price I needed and all of the benefits. More

by Rbass60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
Sep 30, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star review. It was thoughtful of you to mention our Product Specialist Brandon Wright by name. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

September 30, 2025

Great to work with. Guys were helpful and very knowledgeable of the cars. Made me very happy with my purchase 😊 More

by mtemple40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for Cody Hamilton and Jan Ramos. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "made me very happy with my purchase." Thank you for choosing Coastal Kia!

September 28, 2025

Best ever very professional and understanding Chad Duke sales was very helpful and friendly for sure. More

by slanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Duke sales 5 STARS, Don Nguyen
Sep 29, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for so many of our team members. We are thrilled to hear how our Product Specialist Chad Duke exceeded your expectations. Congratulations and enjoy! We are here if you need us.

September 27, 2025

Excellent experience at Costal Kia. Ever was great! Explained everything about the car and all the details. Price was great! No pressure sales. Finance did a great job, didn’t push any More

by RSCHWARTZ269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Coastal Kia responded

Thank you! We appreciate the heartfelt testimonial and high recommendations. We love the feedback including, "excellent experience at Coastal Kia, Ever was great!" We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! Congratulations and enjoy.

September 27, 2025

It was Easy to make ann appt. My needs were met, the service was completed in a short amount of time. More

by Sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We are here if you need us.

September 25, 2025

They take time to listen and explain. The work was done quickly. Thanks very much More

by katiecd54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and compliments for Gary Nelson and our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

September 25, 2025

AJ was amazing (Give this man 10 Stars), I had a trip planned to Orlando the following day after being notified my car would need a new Turbo and Catalytic Converter. AJ was able to get me a rental same More

by Mike F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Sep 26, 2025 -

Coastal Kia responded

Fantastic! Thank you Mike! Your high marks and heartfelt testimonial are greatly appreciated. It was thoughtful of you to go online and rate your recent experience. Thank you for the review and high recommendations. It was kind of you to mention AJ by name and we appreciate it.

September 24, 2025

Bob was awesome and got my Kia fixed. He got me a rental car too so I did not have to miss work. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our Service Consultant Bob Tomlin. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs.

September 19, 2025

The Service Attendant was so helpful in every aspect of my visit! He was right on time in getting the service completed, including the best car washed and cleaned inside as well! I was very impressed! More

by REDDENM263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Coastal Kia responded

Fantastic! Thank you for the five star review and compliments for our service team. We love the feedback including, "the service attendant was so helpful in every aspect of my visit! I was very impressed!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

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