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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,659 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,659 reviews

October 11, 2025

Riley was very friendly and knowledgeable about what I wanted and I got a new car! More

by jlove5831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Nguyen
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Oct 11, 2025 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our Product Specialist Riley Harlow. Congratulations and enjoy!

October 11, 2025

This dealerships maintenance section is staffed with very nice people. There is a comfortable waiting area. AJ was great! More

by MAALRI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe he said his name was AJ
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Oct 13, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to mention our Service Consultant AJ by name. Thank you for choosing Coastal Kia!

October 10, 2025

Friendly staff, AJ was especially helpful. Good snacks in the waiting area. Overall, a positive experience. More

by dfherman08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
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Oct 10, 2025 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to mention our Service Consultant AJ Boone by name. Please do not hesitate to reach out if you need us. Thanks again!

October 09, 2025

Everything was great my service representative Sam is the best!! Even with my last vehicle , he really worked hard to get my problems solved. More

by mhewitte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2025 -

Coastal Kia responded

Great news! Thank you for the five star service review. It was kind of you to mention our Service Consultant Sam Weisman by name. Your loyalty speaks volumes and we appreciate it. Sam Weisman is a true ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

October 06, 2025

They did a great job and got me in and out as fast as possible in the time frame that I needed. More

by mahasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Coastal Kia responded

Thank you for the review! May we ask what we could have done differently during your service visit to have earned more than 3 stars? We are here to help. Please reach out to our Service Director John Wigger on his direct line 910-798-4716. We look forward to your call.

October 06, 2025

Coastal Kia of Wilmington is a nice place to purchase a vehicle. Thank you. What else can I say. Thank you. More

by jganus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
3.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Coastal Kia responded

Thank you for the review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 05, 2025

It was very easy to make an appointment . Communication was very good. In regard to upcoming appointments. The waiting area was very clean and met all your needs while waiting. More

by kkunstmann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad called prior to the appointment
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Oct 06, 2025 -

Coastal Kia responded

Outstanding news! Thank you! We truly appreciate the five star review and gracious feedback. Thank you for sharing how our Service Consultant, Sam Weisman, exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

October 04, 2025

Jordan was awesome. He was very knowledgeable and professional. He followed up with me until I purchased my Kia. I am thankful he made this purchase pleasant. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
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Oct 06, 2025 -

Coastal Kia responded

Congratulations! Thank you for the high marks and compliments for our Product Specialist Jordan Royal. We love the feedback including, "Jordan was awesome, he was very knowledgeable and professional." Enjoy! We are here if you need us.

October 03, 2025

From start to finish everything was perfect for me. Staff were friendly and professional. The work carried out was more than satisfactory. More

by alsodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for Bob Tomlin and Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

October 03, 2025

AJ provided great customer service. Car was ready at agreed upon time and completed appropriately More

by wruiter470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Boone
Report | Print
Oct 06, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for recognizing AJ by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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