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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,496 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,496 reviews

May 04, 2025

When my Kia needs service, the appointment for that service is always a pleasant one.. The staff is friendly and the waiting area while the car is being serviced is very comfortable. Coastal Kia is a v More

by fmorris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

May 03, 2025

Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale More

by walterwallace55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guder Quezada
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May 05, 2025 -

Coastal Kia responded

We appreciate the helpful feedback and compliments for Tony and Jan. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any concerns you may have. We look forward to your call.

May 02, 2025

Pleasant to work with, negotiates fairly, and very professional. I had a great experience at this family run dealership. More

by Novaviking2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to go online and rate your recent experience. We love the feedback, "pleasant to work with, negotiates fairly, and very professional." Congratulations and enjoy! We are here if you need us.

April 30, 2025

It’s really good car, Kia’s Staff are very nice and kind with me More

by bichna1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Coastal Kia responded

Thank you so much for the five star review! It was thoughtful of you to rate so many of our team members. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

April 29, 2025

Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. More

by lwfwvu71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Coastal Kia responded

Thank you for the review and helpful feedback. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us. Thanks again.

April 28, 2025

Everyone we delt with was professional. They went out of their way to explain all the features in the car. I will enjoy the service's in the years to come. More

by maureengarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent purchase experience. We appreciate the high marks and compliments for our team. We are here if you need anything. Congratulations!

April 27, 2025

Quick and efficient service. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. More

by bryant.craig77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star service review and gracious feedback. We love the comments including, "quick and efficient service...lower service prices compared to other Kia dealers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 26, 2025

Did a great job at helping us obtain a vehicle that was within our price range More

by Bemielita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Congratulations! We appreciate the high marks and compliments for our team. It was thoughtful of you to go online and rate your recent purchase experience. Enjoy! We are here if you need us.

April 25, 2025

10/10, I can always appreciate one on one service when I'm making such a big purchase. More

by awilly21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Thank you for the high marks. It was thoughtful of you to go online and rate your recent purchase experience. We appreciate your loyalty and kind words. Congratulations and enjoy!

April 25, 2025

Riley Jan and Ever were amazing! Drove from Myrtle to Wilmington despite having a Kia dealership in Myrtle because the guys were all amazing and top notch. Would buy all future Kia’s More

by alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Coastal Kia responded

Wow! Thank you for making the trip to see us! We appreciate the five star review and compliments for our Product Specialists Riley Harlow and Heber Quezada. It was thoughtful of you to mention our Business Manager, Jan Ramos, by name as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

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