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Coastal Kia
Wilmington, NC
5,643 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,643 reviews
August 08, 2021
Every body was helpful and answered all my questions. The trade for my fiat was reasonable and fare. I had no idea that I would be leaving with the car that day, that never happened before. Usually it took a trade for my fiat was reasonable and fare. I had no idea that I would be leaving with the car that day, that never happened before. Usually it took a few days before the car would be ready for delivery. Any way things went very smoothly. More
by Santucci1938
Verified CustomerEmployees Worked With
August 07, 2021
Asked them to diagnose my daughter's car they found nothing wrong with not sure what's was wrong. Was very pleased with time taken nothing wrong with not sure what's was wrong. Was very pleased with time taken More
by KIMPONDS
Employees Worked With
August 07, 2021
My whole buying experience at Coastal KIA was 5 star ... My whole buying experience at Coastal KIA was 5 star ... sales, finance and service staff were all friendly and knowledgeable, and the dealership fa My whole buying experience at Coastal KIA was 5 star ... sales, finance and service staff were all friendly and knowledgeable, and the dealership facility clean and impressive. Staff thoroughly reviewed the many functions of my new Telluride before leaving the lot. More
by DCSCHMITZER
August 07, 2021
The dealership was very professional during my time there. They had provided adequate information about my purchase before I finalized it and insured I was informed of the essential features of the car there. They had provided adequate information about my purchase before I finalized it and insured I was informed of the essential features of the car I bought. More
by AJTimmons
Employees Worked With
Uber Hernandez
August 06, 2021
Developed issues with my tire pressure on three of my vehicle tires. As my trip to Wilmington took 10hours (moving to area from NJ) I was very concerned with my return to NJ. Coastal Kia was courteous vehicle tires. As my trip to Wilmington took 10hours (moving to area from NJ) I was very concerned with my return to NJ. Coastal Kia was courteous and made arrangements for an emergency appointment to replace all three tires. Service was fast, reasonably prices and the Service Manager could not be more accommodating. Count on my patronage for a long time once I relocate to the area. Thank you Coastal Kia! More
by bogy09
August 06, 2021
This is a great dealership with a friendly staff. Great experience, we love the car and sales staff were very knowledgeable. They are also the only dealer in the area that had the model we wanted in stock. experience, we love the car and sales staff were very knowledgeable. They are also the only dealer in the area that had the model we wanted in stock. More
by MBROSEN7
August 06, 2021
It was a great experience, Jason Stone was excellent to work with. We love our new Soul.I would recommend COASTAL KIA to anyone looking for a new car work with. We love our new Soul.I would recommend COASTAL KIA to anyone looking for a new car More
by HAPPY GIRL
August 05, 2021
I appreciate the time Jason took explaining my new car to me. He went out of his way to teach me how to use the new technology on my first new car me. He went out of his way to teach me how to use the new technology on my first new car More
by LEIGHPOOH
Employees Worked With
Uber Hernandez, Jason Girolami
August 05, 2021
No pressure! Knowledgeable salespersons. More words words words words quotes words. What can I say? Good experience. More words words words woods words words. Bye words words quotes words. What can I say? Good experience. More words words words woods words words. Bye More
by BOB@BOBSEIDEL.COM
Employees Worked With
Jason Girolami, Alex Houchin
