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Coastal Kia
Wilmington, NC
5,481 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,481 reviews
December 09, 2020
Great service. Very happy with everything they did for me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back More
by CJSTECHER
Verified CustomerEmployees Worked With
Howard Ramsey
December 09, 2020
Very professional, very friendly great service. Was kept informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. More
by ANITAALLEN417
Employees Worked With
Howard Ramsey
December 07, 2020
Sam was very nice and quick to get my car done for me. Very friendly in person and on the phone 100%. For me thank you Very friendly in person and on the phone 100%. For me thank you More
by REDNECKGURL854
Employees Worked With
December 07, 2020
Very well run service dept. caring individuals. Very thorough, always wash my car and drop me back home and pick me up. More than pleased. thorough, always wash my car and drop me back home and pick me up. More than pleased. More
by THERESE.SOVE
Employees Worked With
December 07, 2020
Truly treated me like family. Work was done as promised and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers and more importantly, when promised. Will def be telling all my friends and family members to shop and or service here. Cheers More
by DAWSON.DEGIER
Employees Worked With
Other Employees :
Jason Stone, Howard Ramsey
December 05, 2020
Very smooth and easy process from scheduling to completion. Completely happy with the service, and the bonuses of a car wash and Sirius trial were great! completion. Completely happy with the service, and the bonuses of a car wash and Sirius trial were great! More
by dcamp170
Employees Worked With
December 05, 2020
Kelvin was very helpful and patient, I would highly recommend him. The process was quick and smooth and everyone else was helpful and friendly. End recommend him. The process was quick and smooth and everyone else was helpful and friendly. End More
by JAZZLCSW
Employees Worked With
Kelvin Swinson
December 05, 2020
Steve was kind ... calm ... and professional . I got a great deal on the Sorento . Very quick . Snack available for kids. I enjoyed the visit . Great great deal on the Sorento . Very quick . Snack available for kids. I enjoyed the visit . Great More
by bpoe
Employees Worked With
December 04, 2020
Was a fast and easy purchase. Steve our salesman (this is our 3rd vehicle we purchased from him) did a great job!!! Love the Kia Soul our 3rd vehicle we purchased from him) did a great job!!! Love the Kia Soul More
by GTSPAKE
Employees Worked With
December 04, 2020
This is our third Kia. Sportage, Sorento and now Telluride. Last two purchased at Coastal Kia. Jason was a “not pushy” salesman. Knew answers to all our questions. Smoothly got us interested in the Telluride. Last two purchased at Coastal Kia. Jason was a “not pushy” salesman. Knew answers to all our questions. Smoothly got us interested in the Telluride SX. We came in to look at Tellurides but wanted a 2nd row bench seat. None to be had. Gave us good trade value on our 2019 Sorento and hopefully good deal on the Telluride SX. Jason even drove the Telluride out to our house to pick up some paperwork and switch out the Telluride for the Sorento. He went over all the “ins and outs” of the Telluride at our house for over an hour. Jason was ready to answer questions again the following day. Follow-up calls from dealership answered a few more questions. Only disappointment was that we did not get the advertised new TV, even with the purchase of a “top of the line” Telluride SX Nightfall edition, due to the “small print”. So far the vehicle has worked very well.....Video not needed. We had researched Telluride before coming into dealership. We were not actually planning to purchase that day but we stepped up to the SX after test drive and salesman’s presentation and knowledge. More
by DIETRIAW50
