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Coastal Kia
Wilmington, NC
5,480 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,480 reviews
November 06, 2020
It's easy to schedule an appointment--either online or by phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel li phone. The level of service we get from our service adviser, Howard Ramsey exceeds our expectations. Courteous and personable interaction. We feel like Howard is working for us. More
by KMOYER
Verified CustomerEmployees Worked With
Howard Ramsey
November 06, 2020
I like working with Jason Stone. No pressure selling and I appreciate that. Buying a car can be an horrific experience but Jason was a great help. I appreciate that. Buying a car can be an horrific experience but Jason was a great help. More
by KELLAR227WARREN
Employees Worked With
Jason Stone
November 06, 2020
Even with covid protocols, the service was performed quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. quickly and well. There have been no repeats of the problems my van was experiencing. They all did a great job. More
by TOMWILM
November 06, 2020
Always great friendly service and informative about what services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. services I will need during the visit. The seating area is clean, relaxing, and spacious. I do not mind waiting for my vehicle to be serviced. More
by R.CROSS3394
November 05, 2020
All involved were courteous, most helpful. Information given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. given to me for choice to get all my concerns corrected. Always receive personal attention and with a smile. More
by JOANN.MC1
November 05, 2020
They are very helpful on everything that needs to be done to your van. I love that they give free car washes. Bob was very helpful to me on our tires. to your van. I love that they give free car washes. Bob was very helpful to me on our tires. More
by wendysclark
Employees Worked With
November 05, 2020
Great vehicles... very helpful staff...minimum pressure...interesting colors... I visited at least four times prior to this last purchase... each time the salesperson was very patient and helpful. pressure...interesting colors... I visited at least four times prior to this last purchase... each time the salesperson was very patient and helpful. More
by RANDERSON71557
November 03, 2020
I have never been more satisfied in my experiences of purchasing a vehicle than I was at Coastal Kia. This was the most courteous staff we encountered and was not high pressured in there sales technique, purchasing a vehicle than I was at Coastal Kia. This was the most courteous staff we encountered and was not high pressured in there sales technique, most enjoyable experience. More
by WEJANROY
November 03, 2020
What a great experience at this dealership. I would highly recommend this dealership. My salesman Jason was fantastic. Also has a great experience with Tyler in financing. This is a excellent dealer highly recommend this dealership. My salesman Jason was fantastic. Also has a great experience with Tyler in financing. This is a excellent dealership. Everyone was very friendly and helpful. More
by Meg44
