Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional I felt like Nigel was very good at doing his job. He was able to answer any questions that I had about the cars, and was able to help me find somethin I felt like Nigel was very good at doing his job. He was able to answer any questions that I had about the cars, and was able to help me find something that fit my style and size. I never felt any pressure to by anything or felt like I was being forced to make hasty decisions. Overall it was a good first time car shopping experience. More
First service Everything was wonderful! Service was completed in a timely manner and the staff was radiating with kindness. I will definitely be back for my next se Everything was wonderful! Service was completed in a timely manner and the staff was radiating with kindness. I will definitely be back for my next service. More
Warning Light Service Rep explained tire pressure was low... tires were inflated properly and I got a free car wash at no cost to me for the service!! Service Rep explained tire pressure was low... tires were inflated properly and I got a free car wash at no cost to me for the service!! More
great experience I called Sam to schedule my appt and was scheduled that same week - sooner rather than weeks later. Sam is always polite and efficient I had my c I called Sam to schedule my appt and was scheduled that same week - sooner rather than weeks later. Sam is always polite and efficient I had my cars 35000 mile check up done andI was out and on the road sooner than expected More
Great service department They really care about their customer's time and don't try to force services you don't need on you, but make recommendations as needed They really care about their customer's time and don't try to force services you don't need on you, but make recommendations as needed More
Recall repairs Great service, fast and friendly. Went above and beyond exceeding my expectations to make sure my vehicle was taken care of. The shuttle service was a Great service, fast and friendly. Went above and beyond exceeding my expectations to make sure my vehicle was taken care of. The shuttle service was an added bonus. Bob was a wonderful driver and took us to the mall/ picked us back up so we didn't have to wait at the dealership. Great job guys, way to do business! More
Simple Most of the deal was done on the phone so we only had to finish the paperwork while there. Although that's time consuming it's necessary. Most of the deal was done on the phone so we only had to finish the paperwork while there. Although that's time consuming it's necessary. More
10/12/2019 They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended servic They are very friendly, listen to my questions and let me know everything that was done on each visit. Always keep me informed of recommended service for my KIA. More
Perfect Car for 17 Year Old! Tyler worked really hard to find a car that would best fit my price range, and still satisfy my 17 year old! My son and I were so amazed at how easy i Tyler worked really hard to find a car that would best fit my price range, and still satisfy my 17 year old! My son and I were so amazed at how easy it was to have a 2015 Beautiful Red Kia Rio financed. Thanks to the amazing young man and his experience in the accounting department at Kia we were able to drive off the lot with no money down and only $198 monthly payment! Wait, it gets even better! I was also able to get 2 years GAP insurance for my wonderful inexperienced first time driver son included into the $198 payment! I feel very blessed to have met these wonderful, experienced young men at Kia. Thank you so much Tyler and the young man in accounting for helping us! 🙂❤️ More
Great Service From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service ne From the time we were greeted by service rep, Sam, until we departed the service department, we felt our car was in good hands and that the service needed would be provided in an excellent manner. Found this to be true on our ride home.....front wheel alignment paid off for a smoother ride. More