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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,531 reviews
October 26, 2020
Sam was really great to work with. He provided great customer service and clearly communicated the repairs needed and the expected outcomes on price. I would definitely work with him and the team again customer service and clearly communicated the repairs needed and the expected outcomes on price. I would definitely work with him and the team again. More
by JCG
Verified CustomerEmployees Worked With
October 26, 2020
The staff at coastal Kia specifically in the service department are so kind. They provide great service in a timely fashion. Keeping you updated on what’s going on with your car. Thank you guys so much! department are so kind. They provide great service in a timely fashion. Keeping you updated on what’s going on with your car. Thank you guys so much! More
by DELO.MONALENE
October 26, 2020
Sam is always nice to work with and takes good care of his customers. Sam is always nice to work with and takes good care of his customers. his customers. Sam is always nice to work with and takes good care of his customers. More
by MOSSKR2
Employees Worked With
October 24, 2020
Always very helpful with any issue going on at the moment with my vehicle and services are always on time or if now sooner than expected! with my vehicle and services are always on time or if now sooner than expected! More
by Francis
Employees Worked With
October 24, 2020
Very friendly staff. Clean environment. Knowledgeable. They have a nice variety of cars. They really go above and beyond to help you get what you’re looking for. I highly recommend They have a nice variety of cars. They really go above and beyond to help you get what you’re looking for. I highly recommend More
by Jolynnifuss
October 23, 2020
Courteous and friendly experience. Worked hard at making a deal that worked for us. Above and beyond personal delivery service. We love our certified Kia Soul. a deal that worked for us. Above and beyond personal delivery service. We love our certified Kia Soul. More
by JIM.MBSC
October 23, 2020
The service department is always easy to work with, very professional and helpful. They always do more than needed. Waiting area is very clean, snacks , and social distancing is enforced. Great dealer. professional and helpful. They always do more than needed. Waiting area is very clean, snacks , and social distancing is enforced. Great dealer. More
by bobby
Employees Worked With
October 23, 2020
Awesome service dept. everyone is friendly and very helpful. This is only my second time to go to Coastal Kia and I love how quickly service is done. Sam helped me with getting in the door in a timely helpful. This is only my second time to go to Coastal Kia and I love how quickly service is done. Sam helped me with getting in the door in a timely manner both times. Between the service dept. and love for my Kia it assures me that I made a good new car decision. More
by PSPROPLLC
October 23, 2020
Great folks, great product and easy to work with. The salesman ( Steve Kramer ) was very knowledgeable about the product with a no bs attitude which I really liked. Thanks salesman ( Steve Kramer ) was very knowledgeable about the product with a no bs attitude which I really liked. Thanks More
by ONESHOT1
Employees Worked With
October 22, 2020
I'm always pleased with your service. The staff is knowledgeable and helpful in letting me know what service is needed. I would buy another Kia in a heartbeat because of the great service center. Yo knowledgeable and helpful in letting me know what service is needed. I would buy another Kia in a heartbeat because of the great service center. You have done an excellent job in trying to give your customers a safe environment. More
by TAYLOR412823
Employees Worked With
Howard Ramsey
