Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,597 reviews
Same day service. I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car was serviced. This being my first service for my 2020 Sportage and was completely satisfied. They even washed it. More
Awesome Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took ca Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took care of me. All of the employees that I spoke with were very nice and sincere. They also had my car returned to me in a very timely manner. I would definitely recommend this dealership. Thank you Coastal Kia! More
Very good and nice people there Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too More
Customer review in Service Center. Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an ap Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an appointment and he worked me right in! My car was washed and that meant everything to me. Thanks Sam! 😊 More
Recall work My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and the quality of the service staff. More
Great Experience We had a great experience at Costal Kia. We bought a used 2017 Hyundia Sonata Sport. We did not expect to purchase a car the day we visited Costal Kia We had a great experience at Costal Kia. We bought a used 2017 Hyundia Sonata Sport. We did not expect to purchase a car the day we visited Costal Kia, we were only browsing. However, we came across the Hyundia Sonata and decided to test drive it. The car was in fantastic condition and it was in our price range, so we decided to pursue a purchase. We worked with Kelvin, a sales representative at Costal Kia. Kelvin provided excellent service and worked with us to reduce the price of the vehicle to a point that was mutually acceptable. Kelvin also worked with us to get the sale finalized, and connected us with Michael, the financial officer. After a few hours of negotiations and paperwork, we drove away with our vehicle. More
Fast, friendly and professional. Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning Coastal Kia has been very helpful and the staff are professional when it came time to purchase my Kia and service it. Also they understand the meaning of time and they'll get you in and get you out with their service. More
Feels like I get my Jag serviced Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car o Okay, okay, it’s no surprise to the team at Kia that ‘Professional, courteous, service with a smile’ is standard but it feels like I’m driving a car of much higher elite status. Nope, just me and my Kia Forte! But everyone, Sam, Bob and now Howard are treating me like some Gold standard customer. For the record, since the first day I drove my brand new car off the lot to now Officially 118,000 miles. GIVE THESE GUYS A RAISE OR GIVE ME WHAT THEY ARE TAKING!!! More
Fantastic Attentive sales professionals, listening to what I was looking for and providing expedient service to find a vehicle that would suit my needs. Very th Attentive sales professionals, listening to what I was looking for and providing expedient service to find a vehicle that would suit my needs. Very thorough in explaining the warranty packages. More
Engine replacement Excellent service as usual. Bob was great and kept me informed. He answered all of my questions and even managed to get my molding replaced and brake Excellent service as usual. Bob was great and kept me informed. He answered all of my questions and even managed to get my molding replaced and brake service done. Thanks again! More