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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,528 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,528 reviews

September 17, 2020

Satisfied service and time line,In and. out. Don't that many words to say other than satisfied with service and the people in service department. More

by WILFREDZNIXON
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
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Sep 18, 2020 -

Coastal Kia responded

Thank you for the wonderful review and compliments for our Coastal Kia service department. We are thrilled to hear our team was able to exceed your expectations. Thank you for choosing Coastal Kia!

September 17, 2020

Staff was very friendly and helpful. The sales person was very knowledgeable about the vehicles I was asking about and listened to my needs and helped me tremendously. More

by RATCLIFF.DEBORAH93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wallace
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Sep 28, 2020 -

Coastal Kia responded

Thank you for the kind words and awesome review. We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We sincerely appreciate your business.

September 17, 2020

The service department Mr.Howard was such a very nice person he answered all my questions and explained everything that was going to be done to my Kia, thank you Mr.Howard couldn't have a better person t More

by GAILHEROUVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Sep 18, 2020 -

Coastal Kia responded

Thank you ! Howard Ramsey is wonderful and is an asset to our team as you well know. Thank you for the five star review and for mentioning Howard by name. We love Howard exceeded your expectations and you are a "very satisfied and happy customer." Your gracious comments have been shared with Howard and our entire team. Thank you for choosing Coastal Kia!

September 17, 2020

Mr West was great to deal with ..he knew what we needed and recommend the right car with options we didn't have with our current vehicle thank you again Mr West More

by DEVALIOSTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West, Howard Ramsey
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September 17, 2020

I was very pleased with the service I received. They found out my vehicle had a issue with the fuel system. Will fix tomorrow morning. More

by MR.CRJ1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West
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September 17, 2020

I am very pleased with the service after the sale. The staff make you feel at ease and keep you in the know about the work being done and when it will be ready. More

by JMDG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2020 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review! It was thoughtful of you to take the time to go online and share your experience. We love your comments including, "very pleased with the service after the sale." It is wonderful to hear we made you "feel at ease". Your business means the world to us. Thank you for being an important part of our Coastal Kia family! Please call us if you need anything, we are here to help. Thanks again!

September 17, 2020

Kia Service Department is the Best! Fast, courteous service. Coastal Kia keeps my Kia Sportage in good shape. It is a great vehicle. Very good shuttle service too!! More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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Sep 18, 2020 -

Coastal Kia responded

Thank you! We love to hear, "Kia Service Department is the Best!" We appreciate that. Thank you for the five star review and amazing comments. We are thrilled to hear we have earned your trust and are able to keep your, "Kia Sportage in good shape." We strive to deliver a truly exceptional experience to every client during every visit. It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Service. Thanks again for the great review and awesome kudos. Please call us if you need anything.

September 16, 2020

Sam Weisman is always my go to person in the Stevenson Kia Service Department. Sam takes his time and tells me exactly what needs to be done, and why. Sam is very professional! More

by TAKEILAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2020 -

Coastal Kia responded

Thank you! Sam Weisman is a true "professional" as you stated and we are lucky to have him. We sincerely appreciate the great review and gracious comments. We are thrilled to hear Sam has earned your trust. Thank you for choosing Coastal Kia!

September 15, 2020

John was very helpful throughout our whole buying process. Went above and beyond for us and will be sharing my experience with friends and family. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wallace
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Sep 15, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review and amazing feedback. We are thrilled to hear you found our team to be, "very helpful throughout our whole buying process." It was thoughtful of you to mention John and Sam by name. Thank you for being an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

September 15, 2020

Great service on an out of state sale. The vehicle was as represented. Good communication and I look forward to reaching out to them for future needs. More

by R Rockafellow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
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Sep 15, 2020 -

Coastal Kia responded

Thank you for the five star review and compliments for our Coastal Kia team! We sincerely appreciate your business. We will be here when you need us. Congratulations on your recent purchase. Welcome to the Coastal Kia family!

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