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Coastal Kia
Wilmington, NC
5,528 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,528 reviews
September 15, 2020
Excellent Service! John was very professional and made my car buying experience extraordinarily easy! If you're looking for a new car go to Coastal Kia and ask for John! car buying experience extraordinarily easy! If you're looking for a new car go to Coastal Kia and ask for John! More
by Matt T
Employees Worked With
John Wallace
September 15, 2020
Oil change you guys need special or coupons for services needed that are required. Folks are struggling really and can hardly make it Thank you needed that are required. Folks are struggling really and can hardly make it Thank you More
by gadygady
Verified CustomerSeptember 15, 2020
Jason Dodd, the salesman who sold me a car, was energetic and very friendly. I really appreciate all he did to help me. Others there were friendly as well. Loving my Kia! and very friendly. I really appreciate all he did to help me. Others there were friendly as well. Loving my Kia! More
by KSASSER62
Employees Worked With
Jason Dodd
September 15, 2020
Bob Tomlin was very courteous, helpful, and respectful throughout entire service experience. Quick to point out factory recalls of which I had no awareness. Thanks. throughout entire service experience. Quick to point out factory recalls of which I had no awareness. Thanks. More
by GTHOMPSON17
Employees Worked With
September 15, 2020
Great service. Sam is wonderful. He makes clients feel comfortable and cares about them. I will continue to patronize this service center for future car services. comfortable and cares about them. I will continue to patronize this service center for future car services. More
by JBORDO
Employees Worked With
September 14, 2020
We are happy with our new Kia soul GT. Jason Stone was easy to talk to. This is the second Soul GT we bought this year and the first one we had a week and was totaled in Wilmington. Because we dealt with easy to talk to. This is the second Soul GT we bought this year and the first one we had a week and was totaled in Wilmington. Because we dealt with coastal we came back. More
by SANDPAT7
Employees Worked With
Jason Stone
September 14, 2020
Best dealership, bar none, I've ever dealt with! From sales, to finance, to service, top notch! Kelvin Swinson in sales, Tyler Desmarest in finance, and Sam Weisman were great. I've dealt with some real sales, to finance, to service, top notch! Kelvin Swinson in sales, Tyler Desmarest in finance, and Sam Weisman were great. I've dealt with some real shifty dudes at dealerships where I've walked out. But you guys were phenomenal, and you've won a client for life... or the apocalypse, which ever comes first! 😜 More
by RON.DASILVA66
September 12, 2020
My Kia Sportage needed new tires. When I arrived at Coastal Kia, I discovered that the tires that I was looking at on-line were not available. My Service Specialist, Sam Weisman went above and beyond t Coastal Kia, I discovered that the tires that I was looking at on-line were not available. My Service Specialist, Sam Weisman went above and beyond to find tires that would meet my needs at the price I was looking for. Sam has been my Service Specialist before and is always courteous and professional More
by hortonjc
September 12, 2020
Service department personnel are of the highest quality, personable, and take interest in you as an individual person, as well as your family. Thet make great effort to get to know you personally. personable, and take interest in you as an individual person, as well as your family. Thet make great effort to get to know you personally. More
by RCARPE3006
September 11, 2020
I had a very positive experience with the dealership. Overall, I am really pleased with the service and the deal I got for my monthly payments. Overall, I am really pleased with the service and the deal I got for my monthly payments. More
by amyssmi
