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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
July 26, 2020
Wonderful experience! The staff was very engaging, helpful, friendly, and knowledgeable about the inventory on their lot and buying options. Jason was the salesman who assisted me with my purchase. He helpful, friendly, and knowledgeable about the inventory on their lot and buying options. Jason was the salesman who assisted me with my purchase. He went above and beyond to make my experience a pleasurable one. More
by KUKILA13
Verified Customer
July 24, 2020
Every time I go into the dealership, everyone is friendly and eager to assist in anyway. I would recommend Coastal Kia to anyone looking for service after the sale. and eager to assist in anyway. I would recommend Coastal Kia to anyone looking for service after the sale. More
by JIMKOHLER52
Employees Worked With
July 23, 2020
Brandon Wright was honest and told me what I could get with my budget and helped every little step of the way of me getting the car I wanted!! with my budget and helped every little step of the way of me getting the car I wanted!! More
by LISA_MARCINOWSKI
July 23, 2020
Kelvin Swinson and Michael Mascavage were extremely helpful. Not only were they professional they also knew what they were talking about. I left out of that dealership knowing way more knowledge than I helpful. Not only were they professional they also knew what they were talking about. I left out of that dealership knowing way more knowledge than I did before entering. I definitely recommend everyone to check them out and get a car with them! More
by SARAIAHD
July 23, 2020
Amazing helpful service!! Steve Kramer was very informative and down to earth. He went above and beyond to make sure I got just what I asked for and was extremely knowledgeable. Sales office was gr informative and down to earth. He went above and beyond to make sure I got just what I asked for and was extremely knowledgeable. Sales office was great too. Will be going back next time I need a car. The owner of coastal Kia ..himself ..came out and thanked me for my purchase which was very thoughtful....impressive . Even requested a picture of me and my new car to post on their page and Instagram. After all it's not every day you sell a Kia to a Kia 😁 More
by Kia Bullock
July 23, 2020
Coastal KIA rules! Howard and Sam handled my service requests to a T! All items were taken care of and in a timely manner. I was very pleased with this! Howard and Sam handled my service requests to a T! All items were taken care of and in a timely manner. I was very pleased with this! More
by Gregory A Gates
July 22, 2020
Even through COVID, John at Coastal Kia was able to ensure I handled my car needs! With all the uncertainty, he was able to make me feel comfortable with my choice to buy a Kia and experience great cus ensure I handled my car needs! With all the uncertainty, he was able to make me feel comfortable with my choice to buy a Kia and experience great customer service! Thank you for being a true professional! More
by KSID0305
Employees Worked With
July 22, 2020
The Service Department Staff are friendly and knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! More
by PHBANNERMAN
July 22, 2020
I have been coming to Costal Kia for almost 3 years for maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my vehicle is never dirty inside with grease when it’s returned to me. I love the ease of working with this group of individuals. More
by ALJOSLER
Employees Worked With
July 21, 2020
Everyone there is professional and helpful. Have always had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. More
by mrmoen2011
