Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,523 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,523 reviews
July 15, 2020
Optima Service As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you As usual service was prompt done correctly and professionally at a fair price. Staff is fantastic and continually work to earn your business if you are apprehensive about having a dealership service your car try Coastal Kia you will not be disappointed, Howard, Bob, Sam and John will make sure you are satisfied. More
by ronne
Verified Customer
July 15, 2020
Thorough examination of car I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead an I went in knowing it was time for some routine work and Howard let me know all that was needed. The list wasn't too long, but I decided to go ahead and get it all done at once. I drove away with confidence my car was in perfect shape. Everyone is super nice at Kia. I was even offered a popsicle! More
by MICHELLEBROWNANDERSON
Employees Worked With
Other times I have been in for service, Bob, Sam and the driver Bob have been great too., Howard Ramsey
July 14, 2020
Great experience with Steve and Michael from start to finish! I was able to drive away in my brand new 2020 Kia Sorento and Steve and Michael made it happen. I am so appreciative and would not change any finish! I was able to drive away in my brand new 2020 Kia Sorento and Steve and Michael made it happen. I am so appreciative and would not change anything about my experience. Thank you, Deanna More
by Deanna
July 13, 2020
The service staff at Kia are quite amazing! They do a great job on your vehicle. And Sam and Bob are always courteous and helpful! great job on your vehicle. And Sam and Bob are always courteous and helpful! More
by Nara Radhakrishnan
July 11, 2020
Great The staff at coastal kia are always very friendly. The appointment schedule is kept so I can continue my day and errands I need to do.. The staff at coastal kia are always very friendly. The appointment schedule is kept so I can continue my day and errands I need to do.. More
by VICKYMCLEANYOUNG
July 10, 2020
Very courteous and delivered on what was promised I think making it mandatory to use 25 words is a little frustrating but whatever, have a nice day making it mandatory to use 25 words is a little frustrating but whatever, have a nice day More
by TODD.C.WILSON
Employees Worked With
July 10, 2020
Extremely friendly and professional Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me th Whether it's an oil change, plugging a tire or something that has to be fixed, it's always done in a timely manner. I trust Sam Weisman to give me the best service. More
by Dolores
Employees Worked With
July 10, 2020
Good. The only thing was they drained my battery and had to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right to jump start it for me to leave. Other than that it was good Sam is always nice and helpful and I know he tried to solve the battery situation right away. More
by LEEDS.LAUREN
Employees Worked With
July 10, 2020
Wonderful experience as per normal. The people in your business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. business are professional, friendly and easy to work with. They are the big difference from other places for sales and service. More
by JAZDANCERRLH
Employees Worked With
