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Coastal Kia
Wilmington, NC
5,514 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,514 reviews
June 14, 2020
Very nice customer service!! What a nice experience with Very nice customer service!! What a nice experience with great service. They picked up my vehicle and returned it to me ready to go. Highly recomm Very nice customer service!! What a nice experience with great service. They picked up my vehicle and returned it to me ready to go. Highly recommend More
by REAMU
Verified CustomerEmployees Worked With
June 14, 2020
Kelvin and Uber made this car shopping experience the smoothest & easiest one ever! They gave 100% from simple things like returning a phone call to walking me through the features on my car. The owner o smoothest & easiest one ever! They gave 100% from simple things like returning a phone call to walking me through the features on my car. The owner of the dealership, Pat Koballa, actually hand delivered a thank you gift to my husband and I and made it a point to let us know he appreciated our business. I would highly recommend Kelvin, Uber, and Coastal Kia if you're in the market for a new or used car! More
by mymegster
June 13, 2020
Always a positive experience It is always a pleasant and positive experience when dealing with the Crew at Coastal Kia. They always seem to look to go that extra mile, and that i It is always a pleasant and positive experience when dealing with the Crew at Coastal Kia. They always seem to look to go that extra mile, and that is greatly appreciated. More
by MASCOMPRO
June 12, 2020
first checkup for our car. This was our first visit for our 2020 Kia. Very satisfied with how things went. Friendly personnel and comfortable waiting room with chairs 6 feet This was our first visit for our 2020 Kia. Very satisfied with how things went. Friendly personnel and comfortable waiting room with chairs 6 feet apart. More
by FUTRELLJ
June 11, 2020
Could not be happier with my experience! All the guys here really helped bring my expectations to reality! I would not have gotten what i needed at any other dealership! Will suggest to anyon All the guys here really helped bring my expectations to reality! I would not have gotten what i needed at any other dealership! Will suggest to anyone to buy here! More
by dimir
June 10, 2020
ANOTHER GREAT VISIT There is little to say. Make the appointment and bring it in. All done with a professional approach and friendliness. We are big fans forever. There is little to say. Make the appointment and bring it in. All done with a professional approach and friendliness. We are big fans forever. More
by JKCLAPP
Employees Worked With
June 10, 2020
Service that Never Leaves You Guessing Sam Weisman set my appointment by phone. On the day of the appointment, he was waiting for me to pull in. Had his mask on and practiced social distanc Sam Weisman set my appointment by phone. On the day of the appointment, he was waiting for me to pull in. Had his mask on and practiced social distancing. Was prompt in getting my Sorento in the shop for service. Sam came to me in the waiting area and made two recommendations based on what the mechanic found and the mileage. After a detailed explanation including the price and time it would take I agreed to his recommendations, Job was completed and priced as explained. More
by WESCOTT1004
Employees Worked With
June 09, 2020
Nicest group of people to work with This is not my first Kia. The prior Kia was serviced at this location and they are the friendliest guys from the service counter to the shuttle servic This is not my first Kia. The prior Kia was serviced at this location and they are the friendliest guys from the service counter to the shuttle service. As for my new Kia, the salesman was very professional and worked very hard to meet my budget. More
by Karen73
Employees Worked With
Jason Stone
June 09, 2020
This was my first experience with the service center at Coastal Kia. Everyone was so nice, helpful, and kind. They maintained social distancing and wore masks. Thank you Coastal Kia! Coastal Kia. Everyone was so nice, helpful, and kind. They maintained social distancing and wore masks. Thank you Coastal Kia! More
by AALUVLIFE1
Employees Worked With
Howard Ramsey
June 09, 2020
Great service As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident that anything that my car is being serviced for will be taken care of fully. More
by NSZ719
Employees Worked With
