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Coastal Kia
Wilmington, NC
5,512 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,512 reviews
June 08, 2020
Windshield wipers Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. More
by LOISLIGHT
Verified CustomerEmployees Worked With
June 07, 2020
Jason Stone was extremely professional and a pleasure to with. Sales experience was excellent. First Kia ever owned and love it . I was in the retail auto industry for 30 years so I speak from experience . with. Sales experience was excellent. First Kia ever owned and love it . I was in the retail auto industry for 30 years so I speak from experience . More
by MYROSIEGIRL
June 07, 2020
Honestly I thought it was hopeless for me to buy and brand new car. Mr. Jason and Mr. Mike made it all possible for me. I have needed a car for at least 2 years and I was really scared to try because m brand new car. Mr. Jason and Mr. Mike made it all possible for me. I have needed a car for at least 2 years and I was really scared to try because my credit was so bad, but they didn't look worried at all. I was so nervous but they put me at ease. I got to buy a brand new 2020 kia soul which I love! It drives great and almost by its self. It is just awesome and i know it will get me where i need to go . Thank you so much Jason and Mike ! You guys are awesome !!!!! More
by gerideluca81
June 07, 2020
Kelvin and the entire staff we worked with were very friendly and knowledgeable. We are very pleased with the service we received and the Sportage we purchased. friendly and knowledgeable. We are very pleased with the service we received and the Sportage we purchased. More
by DAN3161718
June 07, 2020
Good customer service At first I had trouble getting any response from my contact on their web site, but once I made contact I could not have ask for better or more respons At first I had trouble getting any response from my contact on their web site, but once I made contact I could not have ask for better or more responsive customer service. They brought the vehicle out and let me test drive it from my home. Uber and Dogukan were excellent to deal with. More
by RWSITES
June 07, 2020
Uber was very good to deal with. Highly recommend him for your next car. Also felt with Dogukan in sales and also recommend him. Coastal KIA was easy to deal with. your next car. Also felt with Dogukan in sales and also recommend him. Coastal KIA was easy to deal with. More
by RWSITES
June 06, 2020
They replaced all 4 brakes and repaired the AC which was running weakly. The repairs were performed in a timely matter. I'm pleased with everything. running weakly. The repairs were performed in a timely matter. I'm pleased with everything. More
by T_BELL
Employees Worked With
June 06, 2020
Always great service. Clean waiting room with snacks water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group of people. More
by ANGELA.OCONNOR75
June 06, 2020
Great service center Coastal Kia service center is a friendly, courteous and very knowledgeable group to deal with. I love my Kia and have peace of mind knowing this servi Coastal Kia service center is a friendly, courteous and very knowledgeable group to deal with. I love my Kia and have peace of mind knowing this service center and Sam always make sure that my Kia is in great running order. More
by BETSYB
Employees Worked With
June 06, 2020
Acts 2:42 They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they pro They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they provide, the time it takes to get the job done. More
by SMBOWENNC
