Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,516 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,516 reviews
April 11, 2020
Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More
by KELLYGJOHNSON15
Verified Customer
April 10, 2020
State Inspection Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ y Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ years and have never been disappointed. Service team is great! More
by Les
Employees Worked With
April 10, 2020
I did everything sight unseen and Steve made it seamless. Also got help from service and Ms. Peggy in the front office was so kind. It was a great experience all around. Also got help from service and Ms. Peggy in the front office was so kind. It was a great experience all around. More
by chrispjones12
April 09, 2020
ALWAYS A PLEASURE! I have been having this service center attend to my wife's 2012 Kia Forte for the last 4 years and am very happy with their service. Everyone is frien I have been having this service center attend to my wife's 2012 Kia Forte for the last 4 years and am very happy with their service. Everyone is friendly and attentive with my wishes with the car. I purchased this car at a dealership in New York before moving and retiring to North Carolina and I can only say my experience back home was less than ideal to say the least. They are so much better here in NC! Keep up the good work! More
by robdro23
Employees Worked With
Howard Ramsey
April 09, 2020
first oil change Once again could not be more satisfied with the service crew, especially Howard, they took every precaution and service was completed in a very profes Once again could not be more satisfied with the service crew, especially Howard, they took every precaution and service was completed in a very professional manner. My recommendation that Coastal Kia is the only place you should have your car serviced. More
by ronne
Employees Worked With
Howard Ramsey
April 06, 2020
My issue was taken care of by Bob. Very well communicated as usual. He is always on top and a pleasure to work with. Thanks Bob! as usual. He is always on top and a pleasure to work with. Thanks Bob! More
by CMHATCH12
Employees Worked With
April 04, 2020
Always easy to work with both service and sales. Kelvin and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team and Dogukan are both top notch, worked with me to get the payment in my ballpark. Just great sales team More
by UBUSBOC1
Employees Worked With
Kelvin Swinson, Dogukan Imir
April 03, 2020
Excellence The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in the middle of a pandemic. I won't go anywhere else. More
by JANDA1
