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Coastal Kia
Wilmington, NC
5,524 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,524 reviews
March 20, 2020
Fantastic Experience! Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact w Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact with was friendly, helpful and knowledgeable, and best of all, no pressure! Absolutely awesome experience! More
by cmbrowning75
March 20, 2020
John is exceptional. My experience was good overall. Made me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car. me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car. More
by tracynichole81
March 19, 2020
Jason an Keliven were awesome to work with very nice people. I wanted the Telluride an they helped me get what I wanted and I am very thankful people. I wanted the Telluride an they helped me get what I wanted and I am very thankful More
by RACH0565
Verified CustomerMarch 18, 2020
Great experience Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but my new Kia. I already have questions from family and friends on the process More
by 9106200352mw
March 18, 2020
We bought a Subaru from Coastal Kia off their wholesale lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even afte lot for my 16 year old son. The sale went very smoothly. Everyone was upfront professional and courteous. They insisted on cleaning the car even after I offered to buy it as is. They delivered it and made sure it passed inspection at no additional cost to me. I would not hesitate to recommend Coastal Kia to anyone based on my experience. Steve Kramer was my salesman he was clear when answering questions and easy to talk to. It was a good experience for me and my 16 year old son. Tyler Desmarest facilitated our purchase he was clear and concise and very approachable. More
by Clynn3k
March 18, 2020
John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! More
by joeyyalexander92
March 17, 2020
Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expected this isit but probably due to lunch breaks. More
by CLGAMBINO
Employees Worked With
March 17, 2020
A very pleasant experience Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisf Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisfying. More
by KWALLSTORM
Employees Worked With
Howard Ramsey
March 16, 2020
John was excellent with us and made the car buying experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my frie experience very easy!! We are very happy with our purchase and John was outstanding with his customer service! I would definitely recommend my friends and family using John at Coastal Kia!! More
by laboik
March 16, 2020
Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed changing. So glad to get that done! We will definately be back for any future service/work. More
by BWATKINS3351
