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Coastal Kia
Wilmington, NC
5,872 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,872 reviews
February 22, 2020
Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product of them and this is from fifty years of driving thanks for a great product More
by Kapustaart
Employees Worked With
Other Employees :
John Wallace, Bill Mathias
February 22, 2020
Very helpful and kind. Bob went above and beyond to make me feel like I was getting the best help ever. Thank you for everything..... me feel like I was getting the best help ever. Thank you for everything..... More
by DARLENE Nance
Verified CustomerFebruary 21, 2020
My visit to Coastal Kia was a winning experience! My salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. salesman went out of the way to make me feel like an honored guest! I would recommend Coastal Kia to my family and friends. More
by pattilynnrose
Employees Worked With
Ryan, who was in training with Kelvin, was polite and respectful and accompanied me on my test drive, Kelvin Swinson
February 21, 2020
My experience with the dealership was AWESOME. Everyone displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to pu displayed such kindness, professionalism and courtesy. At one point, I expressed doubt and was quickly reassured that all efforts would be made to put me in the vehicle of choice. . I could not have asked for a more rewarding experience. More
by HARRIETHOWARD824
February 20, 2020
Every thing went smoothly. Got my car taken in on time and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 and Howard kept me advised as to what was going on. Additionally he answered several questions I had on various things. I was in and out in under 90 mins. Just like I was told it would be. Love it! More
by JANE.BARFIELD
Employees Worked With
Howard Ramsey
February 20, 2020
Purchased our second vehicle for Kia. Always seem to work their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop their magic and make things happen when i have low hopes. Forever great full for their dedication. Kia has been a reliable and will continue to shop here. A+++ More
by Peter Balderas
Employees Worked With
Don Nguyen, John Wallace, Bill Mathias, Tyler Desmarest
February 18, 2020
Coastal Kia is the best place to purchase a car! They work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buy work extremely hard to make sure that you are in the car you want. I recommended Coastal Kia to anyone who is looking to purchase a car. Best car buying experience i have ever had! More
by nicolletteelizabeth
February 17, 2020
Example of what customer service should be! The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazi The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazing!! More
by russ20
Employees Worked With
February 14, 2020
Great Service The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt. The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt. More
by Jane
