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Coastal Kia - Service Center

Wilmington, NC

4.8
2,798 Reviews

2,798 Reviews of Coastal Kia - Service Center

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May 13, 2024

Was greeted with a smile when I arrived. Bob Tomlin was extremely thorough in explaining the work that was done and offered me ride back to my job. The whole dealership was immaculate, frien More

by TOMLINPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

The Service was quick and efficient, easy to get in. Would go back again to use More

by MFRAZIER5103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Customer service was excellent! Sam kept me updated and explained everything thoroughly. Service was quick, easy and painless! More

by kimberlycuberocarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Employees are helpful in understanding customer needs Would recommend dealership Service center is professional and helpful More

by ROSENBERGCARY511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Serviced my car even though I came in on the wrong day. Was very helpful. More

by ROSELYNN302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

They were very welcoming and professional. They made sure that I was comfortable while I waited and offered a ride if I needed to go somewhere during my wait. I arrived early and were able to More

by SalLongo85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

They were very nice and knowledgeable. Kept me up to date on my car and what was going on. More

by KIMBERLYAMBER234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Super staff friendly yet professional no mattter who is taking care of why I am there. More

by bayleyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Everything and all the service people were great. They came out and let you know if they had any suggestions or thought I needed other services. More

by KWANR16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Sam Weisman is wonderful as always. The company still needs to put better seating in the waiting area. Need better lumbar support. More

by SandiSkinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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