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Coastal Kia - Service Center

Wilmington, NC

4.8
3,390 Reviews

3,390 Reviews of Coastal Kia - Service Center

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October 10, 2023

Sam and all of your staff were the best! Service was complete, courteous, and appreciated. I would recommend you to anyone seeking good service. More

by MARKROWE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Coastal Kia responded

Thank you! Our Service Consultant, Sam Weisman, is a true ambassador for our customer service culture. We sincerely appreciate the five star review and high recommendations. We love the feedback including, "service was complete, courteous, and appreciated." Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 09, 2023

Very prompt attention and service. I appreciated the team's efforts and will come back again. More

by MULU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our service staff. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for Gary Nelson as well. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

October 08, 2023

Excellent service and the serviceman was polite and friendly. Cars running great now. Thank you More

by WATROUSJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Wonderful news! We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thank you for the five star rating and gracious comments. Please don't hesitate to call us if you need us.

October 08, 2023

Pleasure working with Gary. Very knowledgeable and attentive. Seemed at ease with all customers. Good communication. More

by bauman0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "pleasure working with Gary, very knowledgeable and attentive." Please call us if you need anything. We are here to help. Thanks again!

October 08, 2023

I couldn't ask for better service very professional . friendly, very clean, keep me inform More

by lawson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Please don't hesitate to reach out if you need anything.

October 08, 2023

Great service for my oil change. Very fast and got a free car wash wash. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Progue
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star review and compliments for our service team. It was thoughtful of you to go online and rate your experience. Thank you for choosing Coastal Kia!

October 07, 2023

Bob was a great help getting our problem resolved. Bringing all our service here to Coastal. Great people. More

by oldmainer140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Coastal Kia responded

Awesome news! We appreciate your business, loyalty and amazing review. Thank you! Please reach out to our team if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 04, 2023

LIKE ALWAYS, THE SERVICE TEAM AT COASTAL KIA SERVICE GAVE A GREAT EXPERIENCE AND GREAT WORK. THANKS YALL!! More

by hallie91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. Please don't hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

September 30, 2023

Josh was very friendly also professional car sell men I would recommend him to all my friend and family in buying a new car. The Kia dealership was clean and restock for all the needs of the customer. Keep More

by JOHNMIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Oct 02, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Josh Labron. Thank you for the recommendations as well. We are here if you need anything. Congratulations and enjoy!

September 30, 2023

Was always able to get in touch with someone who could help me, and they did More

by pjm4047
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick P
Report | Print
Oct 02, 2023 -

Coastal Kia responded

Great to hear! We sincerely appreciate the five star review and high marks for our staff. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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