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Coastal Kia - Service Center

Wilmington, NC

4.8
3,414 Reviews

3,414 Reviews of Coastal Kia - Service Center

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October 13, 2023

Sam Weisman always goes over and above to make sure I am well taken care of. More

by rromero68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate you taking time to rate your recent service experience. Thank you for the high marks and compliments for Sam Weisman. Please call us if you need anything. Thank you

October 12, 2023

Everyone in the service department is very friendly. I appreciate how convenient it is when I drop my vehicle off that you offer free transportation, while my vehicle is being worked on. I was surprise More

by DCARR380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 12, 2023 -

Coastal Kia responded

Thank you for the high marks and compliments for our Service Consultant Chris. We are here to help. Please keep our Service Director John Wigger in the loop if you need anything. He can be reached at 910-408-0100. Thank you for choosing Coastal Kia!

October 12, 2023

Very pleasant experience as always! ! Gary was helpful and professional to a fault! Love it there!! More

by timothygs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the kind words and compliments for our Service Consultant Gary Nelson. Thank you for the high marks and for taking time to share your experience online. Please don't hesitate to reach out if you need anything.

October 11, 2023

Prompt service, great customer service and a very friendly service atmosphere. A very pleasant experience. More

by bcodero
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "prompt service, great customer service and a very friendly service atmosphere." Thank you for taking time to rate your recent service experience. Please call us if you need anything. Thanks again!

October 11, 2023

Great service and customer lounge for waiting, clean bathrooms as well. Friendly staff as well. More

by HONDO.DAVIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Coastal Kia responded

Wonderful news! We truly appreciate the five star service review and gracious comments. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 10, 2023

Sam and all of your staff were the best! Service was complete, courteous, and appreciated. I would recommend you to anyone seeking good service. More

by MARKROWE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Coastal Kia responded

Thank you! Our Service Consultant, Sam Weisman, is a true ambassador for our customer service culture. We sincerely appreciate the five star review and high recommendations. We love the feedback including, "service was complete, courteous, and appreciated." Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 09, 2023

Very prompt attention and service. I appreciated the team's efforts and will come back again. More

by MULU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our service staff. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for Gary Nelson as well. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

October 08, 2023

Excellent service and the serviceman was polite and friendly. Cars running great now. Thank you More

by WATROUSJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Coastal Kia responded

Wonderful news! We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thank you for the five star rating and gracious comments. Please don't hesitate to call us if you need us.

October 08, 2023

Great service for my oil change. Very fast and got a free car wash wash. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Progue
Oct 09, 2023 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star review and compliments for our service team. It was thoughtful of you to go online and rate your experience. Thank you for choosing Coastal Kia!

October 08, 2023

Pleasure working with Gary. Very knowledgeable and attentive. Seemed at ease with all customers. Good communication. More

by bauman0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "pleasure working with Gary, very knowledgeable and attentive." Please call us if you need anything. We are here to help. Thanks again!

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