Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,390 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,390 Reviews of Coastal Kia - Service Center
Sort by
June 09, 2023
Friendly, reliables they took my vehicle and got the job done .thanks so much for your work. done .thanks so much for your work. More
by MARKROWE41
Verified CustomerEmployees Worked With
June 07, 2023
Sam is a wonderful service advisor. Also everyone at this dealership are friendly and make you feel welcome. Also everyone at this dealership are friendly and make you feel welcome. More
by ldhirish
Employees Worked With
June 07, 2023
Friendly, knowledgeable, effortless and helpful customer service. Always a pleasure to bring my car in. Thank you! service. Always a pleasure to bring my car in. Thank you! More
by DC
Employees Worked With
June 07, 2023
Service was excellent. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience. Staff very friendly and helpful. Would highly recommend. Appreciate the entire experience. More
by KVOGEL
Employees Worked With
June 07, 2023
Always very pleased with Coastal Kia’s service. Plus the waiting area is a nice place to sit. Plus the waiting area is a nice place to sit. More
by MOLLY1154
Employees Worked With
June 06, 2023
Please do your research. Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sa Kia and Hyundai, have had oil consumption problems. The is a class action lawsuit based on several different models have this issue. Of course the sales person won’t tell you this and the service adviser will tell your that a deep piston cleaning should fix the problem. It won’t. If you want reliability, don’t by a Kia or Hyundai. More
by RUPAZ07.RP
Employees Worked With
June 04, 2023
Service was great, went over expectations! Handled everything professionally, Very patient with me and helped with every step! I would recommend! Handled everything professionally, Very patient with me and helped with every step! I would recommend! More
by CINMADDOX
June 01, 2023
They have been very polite and considerate of our needs and been very professional. Their waiting area is very nice. and been very professional. Their waiting area is very nice. More
by STRICKD10
May 31, 2023
The service reps were very attentive to the customers and kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. More
by Robert W Speir
May 31, 2023
Had my 2020 Soul S in for its 52,000 mile service. The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my The staff there is professional and very friendly and a pleasure to deal with. Nothing was forced on me or "suggested" to be done. I was told what my options were, and if I agreed, great. If not, that was fine also. Work was done in a timely manner, and I was kept informed throughout the process. Another reason why I love this dealership and always recommend it to others. Great job Service! Thanks! More
by Ronnie Dasilva
Employees Worked With
