Coastal Kia - Service Center
Wilmington, NC
3,388 Reviews of Coastal Kia - Service Center
Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. They did everything right to make us comfortable and did the job quickly and efficiently. More
Service on time, as promised. Courteos, efficient for a factory recall. Excellent dealership. Would recommend Courteos, efficient for a factory recall. Excellent dealership. Would recommend More
Wouldn’t cover something warranty related and damaged my dash trying to fix another issue. If you make the mistake of buying a Kia do not compound it by going to this dealership dash trying to fix another issue. If you make the mistake of buying a Kia do not compound it by going to this dealership More
Employees in the service department are very helpful, knowledgeable, friendly, & keep customers updated on vehicles. knowledgeable, friendly, & keep customers updated on vehicles. More
The dealership is the best place to buy a new car they are nice and friendly are nice and friendly More
They we’re waiting to help when I drove up. Help me decide to decide what I needed to done. Help me decide to decide what I needed to done. More
Rattle in back suspension turned out to be rear self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a self-leveling shock insulator and locking nut. This is a known 'service bulletin' issue. Parts needed to be ordered (kind of surprised since it is a known issue they were not in stock). Issue remains unresolved and will be returning for a 3rd visit next week. I will be asking for a loaner as this service is 2 plus hours and quite inconvenient with my work schedule. I despise the number of emails I receive asking me to rate the service I receive as well as being asked to fill them out. I love having the overnight drop box, just wish I dropped my keys inside a slot in a door instead of the drop box on the sidewalk. This doesn't feel as secure as I think it could be. Darren answered all my questions about the brake pads and confirmed for me that I can hold off a few more months before replacing them. More
Mike, was very friendly and helpful. I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia I came in for an oil change and it took only a minimal amount of time. Love the service at Coastal kia More
I love coastal Kia on market st. They always help me and make sure I’m getting everything done that I need fro my car They always help me and make sure I’m getting everything done that I need fro my car More
in for car recall no problem other everyone was great they r always very nice they r always very nice More