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Coastal Kia - Service Center

Wilmington, NC

4.8
3,406 Reviews

3,406 Reviews of Coastal Kia - Service Center

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February 12, 2023

Cody was very personable and knowledgeable. They worked to find a vehicle and get financing. More

by RESTANDAERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Sales
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Feb 13, 2023 -

Coastal Kia responded

Thank you! We appreciate the compliments for our Product Specialist Cody Hamilton. We love the feedback including, "they worked to find a vehicle and get financing." Congratulations and enjoy!

February 10, 2023

Great service in replacing my engine! Handled issue timely and efficiently. Made sure everything was done correctly More

by DENLRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Feb 13, 2023 -

Coastal Kia responded

Thank you! We are thrilled your service experience went well. Thank you for the high marks for our Service and Parts Director John Wigger. Please call us if you need anything. Thanks again!

February 09, 2023

Great service after the sale. Sam Weisman takes good care of us each time we come. More

by FOX1DANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Our service consultant, Sam Weisman, is a true ambassador for our customer service culture. Thank you for choosing Coastal Kia. Please reach out if you need anything.

February 08, 2023

The salesman I dealt with, Kelvin Swinson, was very helpful & knowledgeable. In fact everyone one I encountered on my car purchasing venture was very friendly and attended to whatever I needed. This wa More

by dbpuzz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Feb 09, 2023 -

Coastal Kia responded

Wow... third car purchase! Thank you for your loyalty to Coastal Kia and to the Kia brand as well. We sincerely appreciate the five star sales review and compliments for our Product Specialist Kelvin Swinson. Congratulations and enjoy! We are here if you need anything.

February 08, 2023

I prefer Ciastal Kia over my local dealer in Myrtle Beach. Location is much easier to get to and worth the extra drive. Very professional and always completing the service in a timely manner. More

by cbastarache88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Coastal Kia responded

Fantastic! Thank you for making the drive to come see us in Wilmington. We sincerely appreciate the five star service review and gracious feedback. Thank you for the comments including, "very professional and always completing the service in a timely manner." Please call us if you need anything. Thanks again!

February 07, 2023

I came in for my first maintenance after purchasing a new Kia Seltos. Staff was friendly, waiting area offered free coffee and beverages. A good experience all around. More

by msw8261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Coastal Kia responded

Great news! We are thrilled to hear your first service visit went well. We love the feedback including, "staff was friendly,..a good experience all around." We appreciate the five star review and high marks for our service team. Please call us if you need anything. Thanks again!

February 07, 2023

Very professional, and caring care received from intake, specialist, and a wonderful courtesy van driver. More

by rondabritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber & Jan*****
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Feb 08, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. It was thoughtful of you to give our team members such high marks. We are thrilled you were able to enjoy our Courtesy Van Shuttle experience. Please reach out if you need anything. Thanks again!

February 07, 2023

I will always take my cars to Coastal Kia to be serviced. They have never let me down. They are the best More

by TAWANAJACOBS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Coastal Kia responded

Wonderful! We appreciate your loyalty and amazing five star review. Thank you for rating our service consultant, Sam Weisman, with such high marks. Our goal is to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "I will always take my cars to Coastal Kia to be serviced." Please call us if you need anything. Thanks again!

February 05, 2023

Prompt service, and always get you out on the time they say. Friendly staff. Very pleased More

by jzoccoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Coastal Kia responded

Fantastic! We appreciate the amazing five star service review and gracious comments. Thank you for choosing Coastal Kia!

February 04, 2023

On time and professional. Very courteous staff. Service done as promised. Clean and up to date facility. More

by AJHVMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Coastal Kia responded

Perfect! Thank you for the five star review. We love the feedback including, "on time and professional...very courteous staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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