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Coastal Kia - Service Center

Wilmington, NC

4.8
3,455 Reviews

3,455 Reviews of Coastal Kia - Service Center

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November 01, 2022

A beautiful state-of-the-art facility with an outstanding staff, an awesome service department, and terrific customer service! More

by BETTY656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Coastal Kia responded

Great news! Thank you for the five star rating and compliments for our Service Consultant Sam Weisman. We truly appreciate the gracious feedback. Thank you for trusting Coastal Kia with your automotive service needs. Thanks again

October 31, 2022

All my experiences have been good. From the sales personnel to the service personnel. Sam in the service department is awesome! More

by SONNAB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and high marks for our Service Consultant Sam Weisman. We think "Sam is awesome" too. He is a true ambassador for our customer service culture. Please call us if you need anything. Thank you for choosing Coastal Kia!

October 30, 2022

Professional and great customer service. Hope the usurpation is correctly. Than k you for being in Wilmington. More

by BKBC46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Everyone at the dealership is very respectful and organized the dealership is very clean its a totally professional atmosphere. More

by KB408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Excellent! ! Sam is the best! We are always given the best of care! Love my Kia! More

by MAGGIEFRANKLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

This dealership has an excellent service department, especially Sam Weisman. It is the reason I have purchased Kia vehicles multiple times. More

by LINDYDAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Coastal Kia responded

Great news! Thank you for the five star rating. We sincerely appreciate your loyalty over the years. It was thoughtful of you to mention Sam Weisman by name. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

October 28, 2022

They are a well run operation- my only complaint is I have a taillight out and requested it to be changed and the service representative said it was working and unfortunately it was not replaced even tho More

by SDOWNEY575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Customer service is awesome, They always have my vehicle ready when promised most of the time before.I would highly recommend them they do an excellent job. More

by babygirlinnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and gracious comments. We love the feedback including, "customer service is awesome, they always have my vehicle ready when promised most of the time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

October 26, 2022

I will never trust anyone with my cars except Coastal Kia. The service department is awesome More

by TAWANAJACOBS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Coastal Kia responded

Wow, thank you so much! We appreciate you taking time to go online and rate your recent service experience. We are thrilled to hear our team has earned your trust and loyalty as well. Thank you for the high marks for our Service Consultant Sam. He is a true ambassador for our customer service culture. Thank you for choosing Coastal Kia!

October 26, 2022

Dropped my car off first thing in the morning. Took the courtesy shuttle which had a friendly driver to breakfast by the time we were done with breakfast my car was ready. Was fantastic More

by JPROULX398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember who we saw
Oct 27, 2022 -

Coastal Kia responded

Perfect! Thank you for the five star service review and thoughtful testimonial. We appreciate the five star rating and gracious feedback. Thank you for choosing Coastal Kia!

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