Coastal Kia - Service Center

The customer service is always good. I've worked with Sam every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. every time I've been here and he is always kind and keeps me updated on whatever work is being done to my car. More

My precious husband Howard, p assed away in April. Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once h Shortly before he passed with met Howard Ramsey at Coastal Kia and my sweet husband made Howard promise him that he would take care of the car once he was no longer able to do so. I have been so very impressed at how helpful Howard has been in keeping his promise to my husband and in keeping my Kia in top condition has meant to me. Howard goes beyond "great customer service." He gives me peace of mind that anything done to the Kia is needed and not taken advantage in any way. THANK YOU Howard! More

Friendly,professional,courteous staff.Car was picked up at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. at my house and returned in a timely manner. All services that I requested were taken care of to my satisfaction. More

Service was excellent. Bob listened and took care of everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. everything on the check list. Everything was completed in a timely manner also while abiding by Covid guidelines. More

Quick Courteous Service . Was done quicker than estimated. Friendlyatmosphere from all attendants.. Would bring my car back for service again. All problems were found and corrected. estimated. Friendlyatmosphere from all attendants.. Would bring my car back for service again. All problems were found and corrected. More

Working with Bob Tomlin is very easy and a good experience. Bought my Kia 2015. Had all service with their staff, they keep me up-to date as to what services I should be having done, and I know experience. Bought my Kia 2015. Had all service with their staff, they keep me up-to date as to what services I should be having done, and I know my Kia will perform great. More

As always an excellent experience. Upon arriving Sam, my service advisor, met me at my car checked me in and showed me to the waiting area. The waiting room was clean and honored COVID practices. The wait t service advisor, met me at my car checked me in and showed me to the waiting area. The waiting room was clean and honored COVID practices. The wait time was exactly as expected based on Sam’s estimate. He checked me out quickly but thoroughly explanation the work completed. I recommend Coastal Kia to my neighbors considering new car purchase both for the Kia vehicles snd excellent service department More

A bit much with the up-selling. 25 word minimum for this review is ridiculous. Attempted to look at new models, but sales person was new and not much help. review is ridiculous. Attempted to look at new models, but sales person was new and not much help. More

Coastal Kia always makes me feel like I will be taken care of and I wall always take my vehicles to them for many years to come. care of and I wall always take my vehicles to them for many years to come. More

Bob Tomlin is always very welcoming. He explains what will be done and asks if there are any concerns. The wait time wasn't long. will be done and asks if there are any concerns. The wait time wasn't long. More