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Coastal Kia - Service Center
Wilmington, NC
3,414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,414 Reviews of Coastal Kia - Service Center
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June 06, 2020
Acts 2:42 They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they pro They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they provide, the time it takes to get the job done. More
by SMBOWENNC
Verified Customer
June 06, 2020
Bob was amazing. He kept me informed every step of the way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty comp way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty company to get my car fixed quickly. More
by S201831
June 05, 2020
NEW TO THE AREA I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful w I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful with other issues as well. I ended up having brakes done which needed doing and may go back for tires soon. Very professional employees as well as a most comfortable waiting area. Thank you for great phone follow-up as well! Susan Carr More
by SUSAN25624
Employees Worked With
June 04, 2020
My first time in for service on my new Sportage. I found Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the exper Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the experience was timely efficient and a real pleasure. More
by TOMBERGERON1953
June 03, 2020
Had issue with a part service instaled in march.called ops manager she took care of the issue thanks so much.coastal kias top notch ops manager she took care of the issue thanks so much.coastal kias top notch More
by MROVERMAN630
Employees Worked With
Other Employees :
Howard Ramsey
June 02, 2020
Great customer service always! Service is always delivered as expected. Everyone is nice and helpful. Work performed on my car is always to my satisfaction! delivered as expected. Everyone is nice and helpful. Work performed on my car is always to my satisfaction! More
by Satisfied customer
May 30, 2020
Howard was so nice courteous and helpful during my service visit. He kept checking on me and updating me. Very personable man and is an asset to KIA service visit. He kept checking on me and updating me. Very personable man and is an asset to KIA More
by SUZIEQUE2525
Employees Worked With
Howard Ramsey
May 29, 2020
Premier service auto was taken upon arrival service was completed in 45 minutes the auto was cleaned inside and out and I was on my way. they have an outside waiting auto was taken upon arrival service was completed in 45 minutes the auto was cleaned inside and out and I was on my way. they have an outside waiting area by which you can maintain social distancing, as well as coffee and snacks in the inside waiting room More
by CHARLESBURNETT9
