Coastal Kia - Service Center
Wilmington, NC
3,454 Reviews of Coastal Kia - Service Center
Clean, convenient dealership, friendly competent staff, clean comfortable waiting area, prompt service, reasonable prices as well. clean comfortable waiting area, prompt service, reasonable prices as well. More
I had a very good service experience . All of the staff members I had contact with were courteous and friendly. I had an appointment and the service representative was ready to check me in All of the staff members I had contact with were courteous and friendly. I had an appointment and the service representative was ready to check me in when I arrived. When they did the multi-point inspection they made me aware of an alignment problem, which I authorized them to fix. The servicing and alignment on my car was completed within the time I was given at check in.. I also used the shuttle service and was very pleased with the prompt pickup and return back to the dealership. More
Bob Tomlin is very helpful and professional. I feel comfortable working with him and the team working on my car. I feel comfortable working with him and the team working on my car. More
I always get my car serviced at Coastal Kia. I schedule when service advisor Sam is working. He’s very professional and the communication during the service is top notch. The waiting area is com I schedule when service advisor Sam is working. He’s very professional and the communication during the service is top notch. The waiting area is comfortable with snacks, water and clean restrooms. More
The experience was excellent, Sam was great in explaining everything that was recommended for my vehicle. everything that was recommended for my vehicle. More
Always great service! ! Recommend anyone to buy a vehicle from here and come back for their cars service. ! Recommend anyone to buy a vehicle from here and come back for their cars service. More
2 1/2 hours for minor repair. Lady said she looked foe me 3 times. I was sitting right by the cooler full ofwater. I will overlook this 1 time. It next service is that long, I wil Lady said she looked foe me 3 times. I was sitting right by the cooler full ofwater. I will overlook this 1 time. It next service is that long, I will not return even for warrenty work. Not a happy camper More
Didn't call the phone number I gave them so my car sat a dealer longer than necessary. I called 3 times before someone could tell me car was teady dealer longer than necessary. I called 3 times before someone could tell me car was teady More
They are extremely courteous and explain everything before providing your service. My car is always done on time. before providing your service. My car is always done on time. More
Coastal Kia has never failed at providing quality service in a timely manner. I appreciate their diligence in keeping my car on the road! in a timely manner. I appreciate their diligence in keeping my car on the road! More